On the Reports tab within the device interface, you can specify the format of the device reports as well as set filtering rules, a schedule, and recipients for the selected report.

Dotcom-Monitor provides the following scheduled report types:

  • CSV Summary (CSV) – this report is delivered as a CSV file via email to the specified recipients. It includes the number of successful tests and failures, average response time, response time deviation, downtime percentage, and postponed time percentage. The report also provides detailed results for individual tests from each location, including status, response time, and failure reason.

While some versions of Excel are capable of opening CSV files natively, you may be required to specify the semi-colon delimiter in order to view the document in a proper format. To do this, open Excel first, then go to the File menu, select Open an existing file, select the CSV file, and then choose to open the file with the semi-colon as the delimiter.

  • Executive Summary (PDF) – the report tracks the performance of a monitored device, is delivered in PDF format, and can be scheduled on a daily, weekly, or monthly basis.
  • Summary by Target (PDF) – the report delivers a high-level overview of service availability and performance for a selected device, including uptime, response time trends, and target success rates across all monitoring locations.
  • Service Level Agreement (SLA) Report (PDF/CSV)- the report shows how monitored services perform against defined SLA targets over a period that you specify.

Executive Summary and SLA PDF reports can be published with custom white labeling, such as your company logo, for client-facing or executive use. You can configure white labeling while setting up your report.

Filtering Tips

Reports can be fine-tuned using a response filter, including filtering by:

  • how long the error is detected
  • how many monitoring stations confirm the error
  • how many tasks experienced the error
  • whether an owner device is down

After setting up a new filter, it will show up as a selectable option in the Filter field for a report.

Excluding Specific Time Periods From Reports

A schedule can be applied by selecting it from the Schedule field to exclude a specified time period from calculations. For example, if you have scheduled website maintenance every Saturday between 5 a.m. and 8 a.m., you can create a Schedule called “Sat. 5-8 am. exclusion,” to postpone monitoring during that time period. Then, you can assign that Schedule to your website device.

Report Recipients

Scheduled reports can be sent to a single email address or to a group of recipients. To set up a group report, first configure a notification group or select an existing delivery address group from the list.

Statistics on a monitoring device can be included in Email Global Reports, allowing you to review availability, performance metrics, downtime periods, and task-level results across one or multiple devices.