This guide will help you get started with Dotcom-Monitor Monitoring Solution. To learn how monitoring works, see Monitoring Algorithm. If there are any terms that are unfamiliar, check available articles in our Glossary. On our Video Tutorials page you can find detailed how-to video guides that will walk you through monitoring configuration process and help to understand how it works.

This quick start video will provide you with a valuable overview of all the steps involved into the monitoring configuration process.

Add a Device

Dotcom-Monitor uses devices to organize and set up monitoring. Device defines monitoring settings including frequency, monitoring locations (agents) list, reporting options, alerting options, and other settings. Devices are grouped together by platforms in accordance with their type.

To create a device and configure monitoring you need to click the New Device button from the Device Manager page. This will take you to the page where you can select the option that corresponded to the type of monitoring you wish to configure.

The exact process for setting up a single monitoring device varies depending on the type of the monitoring target and the monitoring platform used. If you are not confident about what type of monitoring you need to set up, see Selecting Right Monitoring Type.

For a quick start with Dotcom-Monitor Monitoring Platforms and their use cases, take a rapid video tour.

Configure a Device

From within the device screen, you can create a web app monitoring script, specify the target web page or other web resources or set up hardware counters. Also, you may select a specific group to receive reports or alerts as well as a choice of schedule and filters to apply to the device, the reports, and the notifications. If you do not know what you wish to put in these fields while setting up your first device you can stick to the default options, and always come back and edit the device at a later time. Once you have identified what those options should be and save your device, you can create new groups, schedules, and filters from the Configure menu on the left-side menu bar of the Device Manager page.

The statistical data received for the device is used to calculate the comprehensive statistics such as Reports, charts, and graphs, SLA reports, etc. of that device.

To make sure the notification emails don’t get caught in spam, use the Send Test Alert option from the device menu in Device Manager after configuring a new device.

Configure Alert Notification Groups

Groups are used to configure who will receive alerts and scheduled reports on a device.  To set up your groups, go to the Configure menu on the left-side menu bar and select Notifications Groups. We suggest you set up the first alert group to simply include your own email address, SMS text number or phone number, depending on how you wish to receive notifications. If you already know what additional groups or people will receive alerts you can create those alert groups now, otherwise, you can come back to the groups later and create additional groups such as different shifts of support teams.

Monitoring devices can be configured to utilize a number of reusable groups.

Configure Schedules

When configuring groups you may have noticed there was an option to set a schedule for the group.  Schedules can be set up so that certain groups only receive notifications during specified time periods. Schedules can also be used to define when monitoring should be run or suspended.  For example, if you perform server maintenance every Friday evening at midnight, you may want to suspend your alerts for that period so that notifications are not sent out. If you have three support shifts you may want to schedule alerts to be sent to different support teams at different times of the day.

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