How to Create Devices and Targets
How it Works
During SMTP monitoring, the agents monitor the SMTP server by connecting to the specified mail server and performing an SMTP handshake. If a remote server does not respond to a handshake or is unavailable, an error condition will be triggered. If you have alerts configured, you will receive an alert.
Creating a Target
Enter the SMTP server address and port number. This could be the URL or the IP address.
Time Validation Threshold (in seconds)
Enter the number of seconds the task should wait for a response from the web page before ending the task and returning an error. If this is left blank the default timeout for a task is 120 seconds.
When enabled – SMTP over SSL/TLS will be requested.
When disabled –Dotcom-Monitor® connects to the destination address and port and checks for a successful connection.
When enabled – the authentication procedure will perform the following steps using the credentials supplied in the Login Information section:
User Name: Enter a username for SMTP authentication
Password: Enter a password for SMTP authentication
The authentication will be attempted using the following methods:
If none of the methods have succeeded unencrypted, the socket is switched to SSL and repeats each method until a positive response is received (according to RFC 5034 on authentication mechanisms).
The DNS Options feature allows users to choose how domain name server (DNS) requests are conducted during a monitoring task.
To specify the mode of resolving hostnames, in the DNS Resolve Mode section, select one of the available modes. For more details on the feature configuration, see DNS Mode Options.
The Custom DNS Hosts section allows to set up the mapping of IP addresses to hostnames. IPv6 and IPv4 DNS resolution is supported.
To specify the mapping, enter the IP address and the hostname in the corresponding fields.
See also: DNS Mode Options.
You can set a filter to ignore specific error types and codes. For example, DNS errors could be filtered out based on who is responsible for DNS server operations. You can create filters that will ignore specific errors that you know may occur and are not relevant to the goal of a specific device.
In addition, you can set up the system to ignore a range of error codes using a dash, or multiple error codes using semicolons as a separator.