FAQ

How can I get a specific Device ID, or Task ID?

Where can I find my account ID?

How to find LoadView Test Scenario ID?

How do you define Downtime?

How many concurrent users can you simulate for Stress and Load Testing?

Why do I receive errors from the Shanghai (China) monitoring agent?

How to easily add a new monitoring agent to multiple devices?

What is the difference between various round trip email monitoring methods?

How do I use the API?

Common reasons for False Positives

How do I input a large number of items (devices / tasks / filters / schedules / etc.)?

How do I view a Dashboard?

Can I disable/silence device alerts for more than 3 hours?

We are receiving many alerts that the site Is down, how do we fix It?

Why didn’t I receive an alert when an error was detected?

We are receiving errors but our site is up?

Why are we seeing errors but the task is successful?