Create alert groups to receive different alert types that give you the flexibility of sending different messages to different recipients based upon the type of device selected.
With the one-step interface, you can easily add groups to your monitored device.
During device configuration, among other settings, you’ll be prompted to adjust alert options.
You can select multiple notification groups to receive alerts. This option allows you to create an alert escalation process that is based on the duration of the error condition. For example, Group A could be notified immediately, Group B after 10-minutes of downtime, and Group C after 60-minutes of downtime. Alert escalation time intervals range from immediate to three hours and are available in 10-minute increments.