Global Report is a single report sent by email to addressees. Global Report aggregates data for all or several devices within an account. Reports can be delivered in PDF or XLSX formats. Account Summary is provided in HTML form.
To access Global Reports under Reports on the top navigation toolbar, click Email Global Reports. Existing reports will be displayed in the list or you can add a new report from the interface.
Overall Summary by Task - statistics on all devices with details by task
The Report aggregates data from all devices created under the current account. The information in the report is distributed by platforms and detailed by tasks.
The report represents the following data:
- Downtime/Uptime periods.
- The number of successful sessions.
- The number of sessions executed with errors.
- Response Time.
- Std. Response Time.
Overall Metrics - MetricsView devices only
It is a special global report type for MetricsView Platform. The report is focused on performance counters averages, minimums, and maximums per a specified period. It includes:
- Timeline of outside/within range (counter’s error threshold).
- Detail list by MetricsView devices (average, minimum, and maximum value counters).
Account Summary - monitoring results and account statistics
Account Summary is embedded into email and aggregates data from all devices created under the current account. The monitoring results are distributed by devices:
- General data: total checks, the number of devices, device errors, the number of errors and alerts.
- Detail list of devices (checks, errors).
- Account information (the number of devices by status, reports count, user sign-ins count).
Reports can be fine-tuned using a response filter, including filtering by:
- How long the error is detected.
- How many monitoring locations confirm the error.
- How many tasks experienced the error.
- Whether an owner device is down.
After setting up a new filter it will show up as a selectable option when editing a report in the Global Report options > Response Filter drop-down.
Excluding specific time periods from Reports
A schedule can be applied by selecting it from the drop-down to exclude specified time periods from calculations. (For example, if you have scheduled website maintenance every Saturday between 5 a.m. and 8 a.m., you can create a Schedule called “Sat. 5-8 am. exclusion,” to postpone monitoring during that time period. Then, you can assign that Schedule to your website device.)
See also Setting up Global Reports.