The default alerts contain a set of standard variables, such as Device NameError CodeError Description, etc. Dotcom-Monitor supports customized alerts that can be created using Alert Templates. The Alert Templates allow users to customize alerts by editing default variables and with additional dynamic variables provided by Dotcom-Monitor within the alerts sent. Herewith, the alerts can be customized for any alert type (SMS, phone, email, etc.). To configure Alert Templates, go to Configure Alert Templates. For details, see Setting Up Alert Template.

Alert Template ID

Dotcom-Monitor supports sending alert notifications to a 3rd party using custom notification scripts. To use a specific alert template the Template ID must be specified in the custom script parameters.

To find a Template ID, go to the template edit page (Configure > Alert Templates). The Template ID will be displayed in the URL bar of the Alert Template Options page.