Active Load Testing Subscription
For paid accounts with an active Load Testing subscription, Dotcom-Monitor automatically purges data from the system according to the following schedule.
| Data Type | Retention Period |
| Account Configuration | Removed only upon account deletion |
| Test Configuration | Removed only upon account deletion |
| Uploaded CSV files with variables | Removed only upon account deletion |
| Load Test Reports | 365 days |
| Network Responses (including all response time data found in a waterfall chart, such as DNS response time, first packet response time, element load time, etc.) |
365 days |
| Network Response Details (network headers, response body, etc.) | 32 days |
| Uploaded Postman & JMeter files | Removed only upon account deletion |
| Videos captured during test runs
To learn more about how video recordings work, see the Video Recording article. |
15 days |
| Account Audit Log | 365 days or the last object record in the audit log |
Cancelled Subscription
The cancellation policy below applies to accounts cancelled after June 25, 2025.
Data of accounts with cancelled subscriptions will be retained in the system in accordance with our standard retention policy.
To delete all data associated with the account immediately, you need to cancel all existing subscriptions and select Delete Account on the Subscriptions page.
| Data Type | Retention Period |
| Billing Information (including credit card details) | 0 days
Dotcom-Monitor automatically deletes your credit card details from our database on your account cancellation. |
| Account data (including account configuration and test history) | According to the standard schedule. |
Free Trial Accounts
Trial account data is not retained after the end of the trial period.