To create a Notification Group, on the left sidebar, go to the Configure > Notification Groups and click New Group.

To configure a new notification group to send alerts to, you need to specify the set of the parameters described below.


Specify a descriptive name that is recognizable in a dropdown when assigning groups to alerts and reports.


A schedule determines when groups will receive alerts regarding device errors.

Delivery Addresses

In the Delivery Addresses section, click Add to set the address type and recipient address. The Address Type drop-down lists different alert-delivery mechanisms including:

  • Email
  • SMS
  • Custom Notification Script
  • Wireless Email
  • SNMP Alerts
  • Phone
  • PagerDuty
  • Zapier
  • Slack
  • AlertOps
  • MS Teams


You can select different templates with specific information for different groups.

Address Detail

The label defaults to “New Email” and changed based upon which address type is selected above.  The form changes the input fields and the content validation based on the type of the selected address.

The following video tutorial will walk you through the basic setup of an alert group.