The CSV Summary report is delivered as a CSV file by email and includes:

  • Number of successful and failed tests
  • Average response time
  • Response time deviation
  • Downtime percentage
  • Postponed time percentage
  • Detailed test results for each monitoring location

Some versions of Microsoft Excel may require you to specify the semicolon (;) delimiter when opening the CSV file. Open Excel first, choose File > Open, select the CSV file, and specify semicolon as the delimiter if the columns are not displayed correctly.

Configuring a Report

  • Frequency: Specify how often the report should be generated.
  • Delivery Address Group: Choose a predefined notification group you want to receive the report.
  • Filter: Select a previously created response filter to exclude specific error conditions from the report. For example, if a device frequently times out from one location but works correctly from others, you can filter out that timeout so it doesn’t count as an error.
  • Schedule: Select a predefined schedule to limit the report to errors occurring only during the scheduled time periods.