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Knowledge Base

  • Get Started

    Getting Started with Dotcom-Monitor

    Getting Started with Monitoring Algorithm

    Getting Started with Device Manager

    Getting Started with the API

  • Web Application Monitoring

    Web Monitoring Types

    EveryStep Scripting Tool for Web

    EveryStep Scripting Tool for Desktop

    Best Practices for Recording Monitoring Scripts

    Image or Dynamic Elements Verification with RIA Monitoring

    Configuring a UserView Task

    Editing a Monitoring Script

  • Basic Steps

    Add Your First Device

    Choose Monitoring Type

    Configure a List of Alert Emails

    Configure Scheduled Reports

  • Web Page Monitoring

    Configuring a BrowserView Task

    Network Filters

  • Advanced Settings

    Viewing Monitoring Results

    Monitoring Locations

    Monitoring IP Addresses

    Dashboards

  • Load Testing

    Getting Started with Load Test Setup

    Selecting Test Task 

    Choose Right Type of Load Curve

    View Load Test Report

  • Get Started (12)
    • Getting Started with Dotcom-Monitor
    • Monitoring Algorithm
    • Getting Started with Device Manager
    • Selecting the Right Web Monitoring Type
    • Getting Started with Alerts
    • Getting Started with EveryStep Scripting Tool for Browser Recording
    • Best Practices for Recording Monitoring and LoadView Scripts
    • Getting Started with Load Test Setup
    • Reports
    • Shareable Dashboards
    • Getting Started with the API
    • Downloadable Tools
  • Monitoring Setup (0)
    • Configuring a Device (0)
      • Creating a Device (3)
        • Creating a monitoring device
        • Adding several targets within a single device
        • Owner Device
      • Configuring Device Settings (7)
        • Overview of Available Monitoring Types
        • Configuring device monitoring settings
        • Configuring device alerting settings
        • Configuring Scheduled Reports
        • Adding comments to monitoring devices
        • Reviewing a device summary
        • Postponing monitoring during routine maintenance
    • Configuring Monitoring Locations (5)
      • Editing monitoring agent locations
      • Editing locations for multiple devices at once
      • Adding a new location to multiple devices
      • Premium Monitoring Agents (Locations)
      • IPv6
    • Configuring Groups (4)
      • Creating a new group
      • Setting up group alerting
      • Assigning a group to a scheduled report
      • Assigning Group to Email Global Report
    • Configuring Alerts (6)
      • Alert-Delivery Mechanisms
      • Alert Template
      • Group Alerting
      • Setting Up Alert Template
      • Uptime alerts
      • Adding Dynamic Variables to Alert Template
    • Configuring Schedules (4)
      • Configuring a schedule
      • Applying a schedule to reports
      • Applying a schedule to a group
      • Applying a schedule to a device
    • Setting Up Filters (2)
      • How filters work
      • Configuring a Filter
  • Monitoring Platforms (0)
    • UserView: Monitoring Web Applications (6)
      • Supported Technologies (6)
        • Silverlight Application Monitoring
        • WebSocket Application Monitoring
        • Flash Application Monitoring
        • HTML 5 Monitoring
        • AJAX Monitoring
        • Java Applet Monitoring
      • UserView Platform
      • Monitoring Dynamic Web Applications
      • Configuring a UserView device
      • Video recording
      • Alerting on Web Application Monitoring Errors
      • UserView Pricing
    • BrowserView: Web Performance (5)
      • BrowserView Tasks (2)
        • Lighthouse Report Task
        • Configuring a BrowserView Device
      • Web Page Speed Monitoring with BrowserView Platform
      • Mobile browser emulation
      • Calculation of First Meaningful Paint Time
    • WebView: Monitoring Web Uptime (7)
      • WebView Tasks (6)
        • Postman Collection Task for API Monitoring
        • Add / Edit a SOAP Task
        • Add/Edit REST Web API Task
        • Add / Edit an HTTP(S) Task
        • Add / Edit a Ping / ICMP Task
        • Add / Edit a Telnet Port Availability Task
      • Web Monitoring with WebView Platform
    • ServerView: Monitoring Server Uptime (18)
      • ServerView Tasks (14)
        • Custom Script Task
        • POP3 / IMAP task
        • Add / Edit an ActiveSync Task
        • Add / Edit an SMTP task
        • Add/Edit a Round-Trip Email Task (SMTP-POP3)
        • Add / Edit a DNS task
        • Add / Edit a DNSBL Blacklist Task
        • Add / Edit an FTP / SFTP / FTPS task
        • Add / Edit a TraceRoute task
        • Add / Edit a VoIP/SIP Task
        • Add / Edit a Streaming Media Task
        • Add / Edit a UDP Task
        • Add / Edit a Ping / ICMP Task
        • Add / Edit a Telnet Port Availability Task
      • Streaming Media Monitoring (3)
        • Media Streaming metrics
        • Supported Formats List
        • Supported Media Codecs
      • Infrastructure Monitoring with ServerView Platform
    • MetricsView: Performance Counters (22)
      • Get Started (5)
        • MetricsView Platform
        • Understanding MetricsView Collectors
        • Setting up MetricsView Performance Counter and SNMP Monitoring
        • Configuring MetricsView Collectors
        • MetricsView: Import-Export Operations
      • Windows Performance Monitoring (6)
        • MetricsView Windows Monitoring
        • Installing the MetricsView Agent
        • Add / Edit a Windows Performance Counter Task
        • Monitoring Scripts Library
        • MetricsView: Monitoring the Status of a Windows Service
        • MetricsView: Monitoring the State of a Mounted Network Drive
      • Linux Performance Monitoring (4)
        • MetricsView Linux Monitoring
        • MetricsView Linux Agent (Collectd)
        • MetricsView Linux Agent (Collectd) Installation
        • Add / Edit a Linux Performance Counter Task
      • SNMP Monitoring (4)
        • SNMP Monitoring
        • Configure an SNMP User
        • Add or Edit an SNMP MetricsView Task
        • SNMP Alerts
      • Custom Metrics Monitoring (2)
        • Understanding MetricsView Custom Collectors
        • Add / Edit a Custom Collector Task
      • MetricsView Reports (1)
        • MetricsView Reports
    • BrowserView/UserView vs. HTTP(S) Task (2)
      • Differences in Time Measurement Between HTTP(S) and BrowserView/UserView Tasks
      • Differences between Monitoring via HTTP(S) and via BrowserView/UserView
  • Reporting (0)
    • Account Summary (1)
      • Account Summary
    • Scheduled Device Reports (4)
      • PDF Summary by Task Report
      • CSV / Excel Summary
      • Text Summary Report
      • Executive Summary Report
    • Online Reporting (6)
      • Online Report Overview
      • Using Online Reports
      • Running an Online Report
      • Performance Reports
      • Waterfall Chart
      • Visual Traceroute
    • Performance Dashboard (2)
      • Performance Dashboard Overview
      • Configuring Performance Dashboard
    • Shareable Dashboards (7)
      • Performance Report Card
      • Status Report Card
      • Detailed Performance Report Card for a Device
      • Dashboard Manager
      • Add / Edit a Status Report Card
      • Add / Edit Performance Report Card
      • Add / Edit Dashboard Panels
    • Global Reports (2)
      • Email Global Reports
      • Setting Up Global Reports
    • SLA Reports (2)
      • SLA Report
      • Configuring a SLA Report
    • XML FEED (3)
      • XML-Feed FAQ
      • Using the XML Reporting Service (XRS)
      • Viewing Data from the XML feed in Microsoft Excel
    • Reports History (4)
      • Report History
      • View Report History
      • Reports: Sent To
      • Reports: Resend History
    • Comment Log (1)
      • Comment Log
    • Calculations (3)
      • Downtime/Uptime Percentages
      • Standard Deviation
      • Average Response Time
  • EveryStep Scripting Tool (0)
    • Web Monitoring Basics (4)
      • Web application monitoring background
      • Understanding web application monitoring scripts
      • How to Secure Passwords and Other Sensitive Information in EveryStep Recorder
      • Web Monitoring Use Cases
    • Content Validation (3)
      • Page DOM Elements (1)
        • Available Code Snippets
      • Image validation
      • Using Keyword Validation
    • RIA Monitoring (4)
      • RIA monitoring overview
      • Using RIA image capture
      • Keyboard and mouse tracking
      • Image sensitivity
    • Record Results (2)
      • Record results summary
      • Network Errors
    • Editing a Script (15)
      • Editing a script in EveryStep Scripting Tool
      • Adding Context Parameters to a Script
      • Working with Crypt Variables in EveryStep Recorder 
      • Network Throttling
      • Network Body Analyzer
      • Network URL Analyzer
      • Console Output Filters
      • Delay in a script
      • Time Watcher
      • Network Watcher
      • Certificate Handler
      • Authentication Handler
      • Confirm Handler
      • Network Filter
      • Network Response Modifier
    • File Upload/Download Setup in the Script (2)
      • File Upload Monitoring and Load Testing with EveryStep Desktop
      • File Download Monitoring and Load Testing
    • Installing and Using EveryStep Desktop (10)
      • Get Started (2)
        • Using EveryStep Scripting Tool Desktop
        • EveryStep Scripting Tool Desktop Video Tutorial
      • Editing a script (3)
        • Sample C# Code Editing in a Script
        • EveryStep Scripting Tool: classes, methods, properties, etc.
        • Editing a Script in ES Desktop
      • Functions (2)
        • Secondary Logon Service
        • Adjusting browser window size while monitoring
      • Advanced Settings (3)
        • Miscellaneous
        • Internet Explorer compatibility modes
        • Configuration behind Proxy
  • Secure Vault (4)
    • Secure Vault
    • Grouping Variables within Crypt
    • Associating Crypt Variables with Specific Domain Names ( Hosts)
    • Monitoring Multiple Websites with the Same Login Credentials
  • Private Agents (9)
    • Private Monitoring Agent
    • Private Agent Installation
    • Configuring Private Agent
    • Using Private Agent
    • Installing Certificate on Private Agent
    • Updating Private Agent Version
    • Private Agent Failed Ratio
    • VPN Monitoring through Private Agent
    • Private Agent FAQ
  • Load Testing (0)
    • Test Basics (14)
      • Load Test Sessions
      • Load Testing Solution
      • How to Find Web Application Breaking Point for Load Test
      • Choosing Right Type of Load Curve
      • Translating Analytics to Concurrent Users
      • Average Response Time Calculation
      • Calibration
      • User Behavior Profile
      • Load Injector Payload
      • Load Injector Server
      • Load Injector Geo Distribution
      • Validation of Load Test Device
      • Concurrent Load Test Execution
      • Reference Load Injector
    • HTTP vs. Web Page Load Test (1)
      • Comparison of HTTP vs. Real Browser Load Tests
    • Load Test Setup (18)
      • Task Configuration (8)
        • Selecting Load Testing Task
        • Postman Collection Task for Load Testing
        • Configuring REST Web API Task
        • Configuring SOAP Task
        • Configuring Web Application Task
        • Configuring HTTP(S) Task
        • Configuring Web Page Task
        • Configuring Streaming Media Task
      • Stress Testing with Load Step Curve (1)
        • Setting up Load Step Curve Load Test
      • Dynamic Adjustable Load Testing (1)
        • Setting up Dynamic Adjustable Load Test
      • Goal-Based Testing (4)
        • How it works: Goal-Based Load Testing
        • How to Find Your Transaction Goal
        • Goal-Based Test Recommended Values
        • Setting up Goal-Based Load Test
      • Dynamic Variables Setup (4)
        • Setting up Dynamic Variables for Web Application Load Test
        • Setting up Dynamic Variables for HTTP(S) Load Test
        • Uploading Dynamic Variables to the Test Scenario
        • Viewing and Editing Context Parameters
    • Load Test Report (4)
      • Reviewing Load Test Results
      • Load Test Report
      • Load Test Summary
      • Load Test Session Details
    • LoadView On-Site Agent (1)
      • LoadView On-site Agent Installation
    • Load Testing Behind a Firewall (2)
      • Testing Behind a Firewall with LoadView Proxy Server
      • Getting List of Load Injector IPs
    • Load Test Pricing (6)
      • LoadView Capacity Limits
      • Load Test Pricing
      • How to Select the Right Package for Load Testing
      • LoadView Pricing Discounts for Large-Scale Tests
      • Load Injector Pricing
      • Virtual User Minutes
    • LoadView Integration (1)
      • LoadView Plugin for Jenkins
    • Use Cases (8)
      • How to Load Test Streaming Media with LoadView
      • Protecting Sensitive Data in Load Test
      • Web API Load Testing with Postman Collection
      • Advanced Usage of Reference Load Injectors
      • Testing Applications That Do Not Support Concurrent Login
      • Load Testing Native Mobile Applications with LoadView
      • JMeter Limitations on SPA Load Testing
      • How to Convert JMeter Tests to LoadView
  • Third Party Services Integration (8)
    • Integration with AlertOps
    • Integration with Microsoft Teams
    • Azure ADFS Integration
    • Integration with Slack
    • New Relic integration
    • REST API Integration with 3rd Party Platforms such as ServiceNow
    • Integration with PagerDuty
    • Integration with Zapier
  • API (3)
    • Get Started (2)
      • LoadView API
      • Monitoring API
    • API Authentication (2)
      • API: LoadView Login
      • API: Monitoring Authentication
    • Methods (70)
      • LoadView Operations (7)
        • LoadView API: Get Test Settings
        • LoadViewAPI: Get Results
        • LoadView API: Stop Load
        • LoadView API: Abort Test
        • LoadView API: Run Test
        • LoadView API: Create a Test
        • LoadView API: Get List of Tests
      • Monitoring Platforms Operations (3)
        • API: Monitoring Platforms
        • API: Monitoring Agents
        • API: Frequencies list
      • Monitoring Device Operations (7)
        • API: Disable Alerts for a Device
        • API: Delete Device
        • API: Edit Device
        • API: Create new Device
        • API: Get Device info
        • API: Get device list by platform
        • API: Device operations
      • Monitoring Task Operations (29)
        • Objects Detailed Description (25)
          • BrowserView (1)
            • API: BrowserView
          • ServerView (16)
            • API: UDP
            • API: Trace Route
            • API: SMTP/POP3/IMAP
            • API: SMTP
            • API: SIP
            • API: SFTP (FTP over SSH)
            • API: Script
            • API: POP3/IMAP
            • API: Ping
            • API: Media Stream
            • API: HTTPS
            • API: HTTP
            • API: FTP
            • API: DNSBL
            • API: DNS
            • API: ServerView
          • MetricsView (4)
            • API: MetricsView Custom Collector Methods
            • API: Windows Performance Counter
            • API: Custom Collector
            • API: MetricsView
          • API: Potential Values for Task Type ID
          • API: Get Task info
          • API: Get task list by device
          • API: Connection Sample
        • API: Delete Task
        • API: Edit Task
        • API: Create New Task
        • API: Task operations
      • Filter Operations (6)
        • API: Delete Filter
        • API: Edit Filter
        • API: Create new Filter
        • API: Get specific Filter info
        • API: Get list of Filters
        • API: Filter operations
      • Alert Group Operations (6)
        • API: Get notification group info
        • API: Get list of Notification Groups
        • API: Edit Alert Group
        • API: Delete Alert Group
        • API: Create new Notification Group
        • API: Alert Group operations
      • Alert Template Operations (6)
        • API: Delete Notification Template
        • API: Edit Notification Template
        • API: Create new Notification Template
        • API: Get specific notification template info
        • API: Get list of notification templates
        • API: Alert Template operations
      • Scheduler Operations (6)
        • API: Get specific Schedule info
        • API: Get list of Schedulers
        • API: Edit Scheduler
        • API: Delete Scheduler
        • API: Create new Scheduler
        • API: Scheduler operations
    • Code Examples (3)
      • API: Postman
      • API: PHP
      • API: C#
    • API: DateTime Values in Unix Time (Epoch time)
    • API: Audit operations
    • API: Error handling
  • Account Management (16)
    • User Roles (9)
      • Types of User Roles
      • Owner Role
      • Admin Role
      • Power User Role
      • User Role
      • Accounting Role
      • Operator Role
      • Viewer (Read-Only) Role
      • InActive Role
    • Changing Owner User
    • Adding a user account
    • Managing Multiple Users
    • Departments Overview
    • Changing a user password
    • Accounting
    • Audit
    • Subscriptions
    • Technical Contact
    • Billing Contact
    • Packages
    • Maximum Limit of Tasks in an Account
    • Pricing Matrixes for Monitoring Platforms
    • Single Sign On (SSO) Set Up
    • Client Data and Script Storage
    • Contact Support
  • Troubleshooting (10)
    • Troubleshooting Monitoring Errors
    • Error Codes
    • Using monitoring location IP to set up firewalls and traffic reports
    • Runtime Error (130): The request was aborted
    • Traceroute when an error is detected
    • Troubleshooting false alerts
    • Troubleshooting DNS Errors
    • Troubleshooting MetricsView Custom Collector Issues
    • Troubleshooting a Private Agent
    • Troubleshooting MetricsView Collector Issues
  • Use Cases (13)
    • Using Prepare Script and Post Script
    • Web Monitoring of Conditionally Displayed Content
    • Web API Monitoring Setup
    • Protecting Personally Identifiable Information in Monitoring and Load Testing
    • Uploading Postman Collection to Dotcom-Monitor
    • Pushing Payload to REST Web API
    • Monitoring OAuth 2.0-based APIs
    • Web Application Firewall Monitoring with Custom Script
    • HTTP via Specific Protocol Monitoring with Custom Script
    • Monitoring Video Stream Quality and Duration with Custom Scripts
    • Monitoring FTP Files Time Stamp with Custom Script
    • Publishing HTTP Headers to Monitoring Response with Custom Script
    • Monitoring Specific HTTP Code with Custom Scripts
  • Glossary (32)
    • Monitoring Platforms
    • Real Time Response Report Card
    • Collectors
    • EveryStep Scripting Tool
    • Tasks
    • SOAP
    • Schedules
    • Navigation Timing
    • Monitoring Error
    • Knowledge Base
    • Keyword
    • International-time-zones
    • HTTP Status Codes
    • Header Fields
    • Get / Post Parameters
    • Full Page Download
    • DNS Options: Custom DNS Hosts
    • Devices
    • Groups
    • False Positive Check
    • XML FEED
    • Context Parameter (variables)
    • Basic Authentication
    • Target Hostname or IP Address
    • Browser Control Size
    • Filters
    • Throttling
    • Escalation
    • Frequency
    • Monitoring agents (locations)
    • DNS Mode Options
    • Owner Device

What’s New in Dotcom-Monitor

  • Postman Collection Task for Load Testing
  • Web API Load Testing with Postman Collection
  • Using Prepare Script and Post Script
  • Best Practices for Recording Monitoring and LoadView Scripts
  • File Upload Monitoring and Load Testing with EveryStep Desktop
  • Web Monitoring of Conditionally Displayed Content
  • Web API Monitoring Setup
  • Publishing HTTP Headers to Monitoring Response with Custom Script
  • Integration with AlertOps
  • Integration with Microsoft Teams
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