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Knowledge Base

  • Get Started

    Getting Started with Dotcom-Monitor

    Getting Started with Monitoring Algorithm

    Getting Started with Device Manager

    Getting Started with the API

  • Web Application Monitoring

    Web Monitoring Types

    EveryStep Scripting Tool for Web

    EveryStep Scripting Tool for Desktop

    Image or Dynamic Elements Verification with RIA Monitoring

    Configuring a UserView Task

    Editing a Monitoring Script

  • Basic Steps

    Add Your First Device

    Choose Monitoring Type

    Configure a List of Alert Emails

    Configure Scheduled Reports

  • Web Page Monitoring

    Configuring a BrowserView Task

    Network Filters

  • Advanced Settings

    Viewing Monitoring Results

    Monitoring Locations

    Monitoring IP Addresses

    Dashboards

  • Load Testing

    Getting Started with Load Test Setup

    Selecting Test Task 

    Choose Right Type of Load Curve

    View Load Test Report

Categories

  • Get Started (11)
    • Getting Started with Dotcom-Monitor
    • Monitoring Algorithm
    • Getting Started with Device Manager
    • Selecting the Right Monitoring Type
    • Getting Started with Alerts
    • Getting Started with EveryStep Scripting Tool
    • Getting Started with Load Test Setup
    • Reports
    • Shareable Dashboards
    • Getting Started with the API
    • Downloadable Tools
  • Monitoring Setup (31)
    • Configuring a Device (10)
      • Creating a Device (3)
        • Creating a monitoring device
        • Adding several targets within a single device
        • Owner Device
      • Configuring Device Settings (7)
        • Overview of Available Monitoring Types
        • Configuring device monitoring settings
        • Configuring device alerting settings
        • Configuring Scheduled Reports
        • Adding comments to monitoring devices
        • Reviewing a device summary
        • Postponing monitoring during routine maintenance
    • Configuring Monitoring Locations (5)
      • Editing monitoring agent locations
      • Editing locations for multiple devices at once
      • Adding a new location to multiple devices
      • Premium Monitoring Agents (Locations)
      • IPv6
    • Configuring Notification Groups (4)
      • Creating a new group
      • Setting up group alerting
      • Assigning a group to a scheduled report
      • Assigning Group to Email Global Report
    • Configuring Alerts (6)
      • Alert Delivery Mechanisms
      • Group Alerting
      • Alert Template
      • Setting Up Alert Template
      • Uptime alerts
      • Adding Dynamic Variables to Alert Template
    • Configuring Schedules (4)
      • Configuring a schedule
      • Applying a schedule to reports
      • Applying a schedule to a group
      • Applying a schedule to a device
    • Setting Up Filters (2)
      • How filters work
      • Configuring a filter
  • Monitoring Platforms (62)
    • UserView: Monitoring Web Applications (12)
      • Supported Technologies (6)
        • Silverlight Application Monitoring
        • WebSocket Application Monitoring
        • Flash Application Monitoring
        • HTML 5 Monitoring
        • AJAX Monitoring
        • Java Applet Monitoring
      • UserView Platform
      • Monitoring Dynamic Web Applications
      • Configuring a UserView device
      • Video recording
      • Alerting on Web Application Monitoring Errors
      • UserView Pricing
    • BrowserView: Web Performance (4)
      • BrowserView Platform
      • Configuring a BrowserView device
      • Mobile browser emulation
      • Calculation of First Meaningful Paint Time
    • WebView: Monitoring Web Uptime (6)
      • WebView Tasks (1)
        • Add/Edit Rest Web API Task
      • WebView Platform
      • Add / Edit an HTTP(S) Task
      • Add / Edit a Ping / ICMP Task
      • Add / Edit a Telnet Port Availability Task
      • Add / Edit a SOAP Task
    • ServerView: Monitoring Server Uptime (18)
      • ServerView Tasks (14)
        • Custom Script Task
        • POP3 / IMAP task
        • Add / Edit an ActiveSync Task
        • Add / Edit an SMTP task
        • Add/Edit a Round-Trip Email Task (SMTP-POP3)
        • Add / Edit a DNS task
        • Add / Edit a DNSBL Blacklist Task
        • Add / Edit an FTP / SFTP / FTPS task
        • Add / Edit a TraceRoute task
        • Add / Edit a VoIP/SIP Task
        • Add / Edit a Streaming Media Task
        • Add / Edit a UDP Task
        • Add / Edit a Ping / ICMP Task
        • Add / Edit a Telnet Port Availability Task
      • Streaming Media Monitoring (3)
        • Media Streaming metrics
        • Supported Formats List
        • Supported Media Codecs
      • ServerView Platform
    • MetricsView: Performance Counters (22)
      • Get Started (5)
        • MetricsView Platform
        • Understanding MetricsView Collectors
        • Setting up MetricsView Performance Counter and SNMP Monitoring
        • Configuring MetricsView Collectors
        • MetricsView: Import-Export Operations
      • Windows Performance Monitoring (6)
        • MetricsView Windows Monitoring
        • Installing the MetricsView Agent
        • Add / Edit a Windows Performance Counter Task
        • Monitoring Scripts Library
        • MetricsView: Monitoring the Status of a Windows Service
        • MetricsView: Monitoring the State of a Mounted Network Drive
      • Linux Performance Monitoring (4)
        • MetricsView Linux Monitoring
        • MetricsView Linux Agent (Collectd)
        • MetricsView Linux Agent (Collectd) Installation
        • Add / Edit a Linux Performance Counter Task
      • SNMP Monitoring (4)
        • SNMP Monitoring
        • Configure an SNMP User
        • Add or Edit an SNMP MetricsView Task
        • SNMP Alerts
      • Custom Metrics Monitoring (2)
        • Understanding MetricsView Custom Collectors
        • Add / Edit a Custom Collector Task
      • MetricsView Reports (1)
        • MetricsView Reports
    • BrowserView/UserView vs. HTTP(S) Task (2)
      • Differences in Time Measurement Between HTTP(S) and BrowserView/UserView Tasks
      • Differences between Monitoring via HTTP(S) and via BrowserView/UserView
  • Reporting (35)
    • Account Summary (1)
      • Account Summary
    • Scheduled Device Reports (4)
      • PDF Summary by Task Report
      • CSV / Excel Summary
      • Text Summary Report
      • Executive Summary Report
    • Online Reporting (6)
      • Online Report Overview
      • Using Online Reports
      • Running an Online Report
      • Performance Reports
      • Waterfall Chart
      • Visual Traceroute
    • Performance Dashboard (2)
      • Performance Dashboard Overview
      • Configuring Performance Dashboard
    • Shareable Dashboards (7)
      • Performance Report Card
      • Status Report Card
      • Detailed Performance Report Card for a Device
      • Dashboard Manager
      • Add / Edit a Status Report Card
      • Add / Edit Performance Report Card
      • Add / Edit Dashboard Panels
    • Global Reports (2)
      • Email Global Reports
      • Setting Up Global Reports
    • SLA Reports (2)
      • SLA Report
      • Configuring a SLA Report
    • XML FEED (3)
      • XML-Feed FAQ
      • Using the XML Reporting Service (XRS)
      • Viewing Data from the XML feed in Microsoft Excel
    • Reports History (4)
      • Report History
      • View Report History
      • Reports: Sent To
      • Reports: Resend History
    • Comment Log (1)
      • Comment Log
    • Calculations (3)
      • Downtime/Uptime Percentages
      • Standard Deviation
      • Average Response Time
  • EveryStep Scripting Tool (37)
    • Web Monitoring Basics (4)
      • Web application monitoring background
      • Understanding web application monitoring scripts
      • How to Secure Passwords and Other Sensitive Information in Dotcom-Monitor
      • Web Monitoring Use Cases
    • Content Validation (2)
      • Image validation
      • Using Keyword Validation
    • RIA Monitoring (4)
      • RIA monitoring overview
      • Using RIA image capture
      • Keyboard and mouse tracking
      • Image sensitivity
    • Record Results (2)
      • Record results summary
      • Network Errors
    • Editing a Script (15)
      • Editing a script in EveryStep Scripting Tool
      • Adding Context Parameters to a Script
      • Working with Crypt Variables in EveryStep Recorder 
      • Network Throttling
      • Network Body Analyzer
      • Network URL Analyzer
      • Console Output Filters
      • Delay in a script
      • Time Watcher
      • Network Watcher
      • Certificate Handler
      • Authentication Handler
      • Confirm Handler
      • Network Filter
      • Network Response Modifier
    • File Upload/Download Monitoring (1)
      • File Download Monitoring
    • Installing and Using EveryStep Desktop (9)
      • Get Started (1)
        • EveryStep Scripting Tool Desktop Video Tutorial
      • Editing a script (3)
        • Sample C# Code Editing in a Script
        • EveryStep Scripting Tool: classes, methods, properties, etc.
        • Editing a script with EveryStep Scripting Tool Desktop
      • Functions (2)
        • Secondary Logon Service
        • Adjusting browser window size while monitoring
      • Advanced Settings (3)
        • Miscellaneous
        • Internet Explorer compatibility modes
        • Configuration behind Proxy
  • Secure Vault (4)
    • Secure Vault
    • Grouping Variables within Crypt
    • Associating Crypt Variables with Specific Domain Names ( Hosts)
    • Monitoring Multiple Websites with the Same Login Credentials
  • Load Testing (49)
    • Test Basics (13)
      • Load Testing Solution
      • How to Find Web Application Breaking Point
      • Choosing Right Type of Load Curve
      • Translating Analytics to Concurrent Users
      • Average Response Time Calculation
      • Calibration
      • User Behavior Profile
      • Load Injector Payload
      • Load Injector Server
      • Load Injector Geo Distribution
      • Validation of Load Test Device
      • Concurrent Load Test Execution
      • Reference Load Injector
    • HTTP vs. Web Page Load Test (1)
      • Comparison of HTTP vs. Real Browser Load Tests
    • Load Test Setup (17)
      • Task Configuration (7)
        • Selecting Load Testing Task
        • Configuring Web Application Task
        • Configuring HTTP(S) Task
        • Configuring Web Page Task
        • Configuring Streaming Media Task
        • Configuring Rest Web API Task
        • Configuring SOAP Task
      • Stress Testing with Load Step Curve (1)
        • Setting up Load Step Curve Load Test
      • Dynamic Adjustable Load Testing (1)
        • Setting up Dynamic Adjustable Load Test
      • Goal-Based Testing (4)
        • How it works: Goal-Based Load Testing
        • How to find your Transaction Goal
        • Goal-Based Test Recommended Values
        • Setting up Goal-Based Load Test
      • Dynamic Variables Setup (4)
        • Setting up Dynamic Variables for Web Application Load Test
        • Setting up Dynamic Variables for HTTP(S) Load Test
        • Uploading Dynamic Variables to the Test Scenario
        • Viewing and Editing Context Parameters
    • Load Test Report (4)
      • Reviewing Load Test Results
      • Load Test Report
      • Load Test Summary
      • Load Test Session Details
    • Load Testing Behind a Firewall (2)
      • Testing Behind a Firewall with LoadView Proxy Server
      • Getting List of Load Injector IPs
    • Load Test Pricing (6)
      • LoadView Limits
      • Load Test Pricing
      • How to Select the Right Package for Load Testing
      • LoadView Pricing Discounts for Large-Scale Tests
      • Load Injector Pricing
      • Virtual User Minutes
    • LoadView Integration (1)
      • LoadView Plugin for Jenkins
    • Use Cases (5)
      • Advanced Usage of Reference Load Injectors
      • Testing Applications that do not Support Concurrent Login
      • Load Testing Native Mobile Applications with LoadView
      • JMeter Limitations on SPA Load Testing
      • How to Convert JMeter Tests to LoadView
  • Private Agents (9)
    • Private Monitoring Agent
    • Private Agent Installation
    • Configuring Private Agent
    • Using Private Agent
    • Installing Certificate on Private Agent
    • Updating Private Agent Version
    • Private Agent Failed Ratio
    • VPN Monitoring through Private Agent
    • Private Agent FAQ
  • Third Party Services Integration (6)
    • Azure ADFS Integration
    • Integration with Slack
    • New Relic integration
    • REST API Integration with 3rd Party Platforms Such as ServiceNow
    • Integration with PagerDuty
    • Integration with Zapier
  • API (80)
    • Get Started (2)
      • LoadView API
      • Monitoring API
    • API Authentication (2)
      • API: LoadView Login
      • API: Monitoring Authentication
    • Methods (70)
      • LoadView Operations (7)
        • LoadView API: Get Test Settings
        • LoadViewAPI: Get Results
        • LoadView API: Stop Load
        • LoadView API: Abort Test
        • LoadView API: Run Test
        • LoadView API: Create a Test
        • LoadView API: Get List of Tests
      • Monitoring Platforms Operations (3)
        • API: Monitoring Platforms
        • API: Monitoring Agents
        • API: Frequencies list
      • Monitoring Device Operations (7)
        • API: Disable Alerts for a Device
        • API: Delete Device
        • API: Edit Device
        • API: Create new Device
        • API: Get Device info
        • API: Get device list by platform
        • API: Device operations
      • Monitoring Task Operations (29)
        • Objects Detailed Description (25)
          • BrowserView (1)
            • API: BrowserView
          • ServerView (16)
            • API: UDP
            • API: SMTP/POP3/IMAP
            • API: Trace Route
            • API: SMTP
            • API: SIP
            • API: SFTP (FTP over SSH)
            • API: Script
            • API: POP3/IMAP
            • API: Ping
            • API: Media Stream
            • API: HTTPS
            • API: HTTP
            • API: FTP
            • API: DNSBL
            • API: DNS
            • API: ServerView
          • MetricsView (4)
            • API: MetricsView Custom Collector Methods
            • API: Windows Performance Counter
            • API: Custom Collector
            • API: MetricsView
          • API: Potential Values for Task Type ID
          • API: Get Task info
          • API: Get task list by device
          • API: Connection Sample
        • API: Delete Task
        • API: Edit Task
        • API: Create New Task
        • API: Task operations
      • Filter Operations (6)
        • API: Delete Filter
        • API: Edit Filter
        • API: Create new Filter
        • API: Get specific Filter info
        • API: Get list of Filters
        • API: Filter operations
      • Alert Group Operations (6)
        • API: Get notification group info
        • API: Get list of Notification Groups
        • API: Edit Alert Group
        • API: Delete Alert Group
        • API: Create new Notification Group
        • API: Alert Group operations
      • Alert Template Operations (6)
        • API: Delete Notification Template
        • API: Edit Notification Template
        • API: Create new Notification Template
        • API: Get specific notification template info
        • API: Get list of notification templates
        • API: Alert Template operations
      • Scheduler Operations (6)
        • API: Get specific Schedule info
        • API: Get list of Schedulers
        • API: Edit Scheduler
        • API: Delete Scheduler
        • API: Create new Scheduler
        • API: Scheduler operations
    • Code Examples (3)
      • API: Postman
      • API: PHP
      • API: C#
    • API: DateTime Values in Unix Time (Epoch time)
    • API: Audit operations
    • API: Error handling
  • Account Management (25)
    • User Roles (9)
      • Types of User Roles
      • Owner Role
      • Admin Role
      • Power User Role
      • User Role
      • Accounting Role
      • Operator Role
      • Viewer (Read-Only) Role
      • InActive Role
    • Changing Owner User
    • Adding a user account
    • Managing Multiple Users
    • Departments Overview
    • Changing a user password
    • Accounting
    • Audit
    • Subscriptions
    • Technical Contact
    • Billing Contact
    • Packages
    • Maximum Limit of Tasks in an Account
    • Pricing Matrixes for Monitoring Platforms
    • Single Sign On (SSO) Set Up
    • Client Data and Script Storage
    • Contact Support
  • Troubleshooting (10)
    • Troubleshooting Monitoring Errors
    • Error Codes
    • Using monitoring location IP to set up firewalls and traffic reports
    • Runtime Error (130): The request was aborted
    • Traceroute when an error is detected
    • Troubleshooting false alerts
    • Troubleshooting DNS Errors
    • Troubleshooting MetricsView Custom Collector Issues
    • Troubleshooting a Private Agent
    • Troubleshooting MetricsView Collector Issues
  • Use Cases (6)
    • Web Application Firewall Monitoring with a Custom Script
    • HTTP via Specific Protocol Monitoring with Custom Script
    • Monitoring Video Stream Quality and Duration with Custom Scripts
    • Monitoring FTP Files Time Stamp with Custom Script
    • Monitoring Specific HTTP Code with Custom Scripts
    • Monitoring OAuth 2.0-based APIs
  • Glossary (32)
    • Monitoring Platforms
    • Real Time Response Report Card
    • Collectors
    • EveryStep Scripting Tool
    • Tasks
    • SOAP
    • Schedules
    • Navigation Timing
    • Monitoring Error
    • Knowledge Base
    • Keyword
    • International-time-zones
    • HTTP Status Codes
    • Header Fields
    • Get / Post Parameters
    • Full Page Download
    • DNS Options: Custom DNS Hosts
    • Devices
    • Groups
    • False Positive Check
    • XML FEED
    • Context Parameter (variables)
    • Authentication Username and Password
    • Target Hostname or IP Address
    • Browser Control Size
    • Filters
    • Throttling
    • Escalation
    • Frequency
    • Monitoring agents (locations)
    • DNS Mode Options
    • Owner Device

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