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Knowledge Base

  • Get Started

    Dotcom-Monitor Solutions Overview

    Getting Started with Monitoring

    How to Setup LoadView for Load and Stress Testing

    Getting started with Dotcom-Tools

    Getting Started with the API

  • Web Application Monitoring

    EveryStep Scripting Tool for Web

    EveryStep Scripting Tool for Desktop

    Best Practices for Recording Monitoring Scripts

    Web App Monitoring Use Cases

    Image or Dynamic Elements Verification with RIA Monitoring

  • Basic Steps in Monitoring

    Choose Monitoring Type

    Add Your First Device

    Configure a List of Alert Emails

    Configure Scheduled Reports

  • Web Page Monitoring

    Configuring a BrowserView Monitoring

    Network Filters

  • Advanced Settings

    Viewing Monitoring Results

    Monitoring Locations

    Monitoring IP Addresses

    Dashboards

  • Load Testing

    Load Testing Solution

    Selecting Load Testing Task 

    Choose Right Type of Load Curve

    View Load Test Report

Search the Knowledgebase

  • Get Started (13)
    • Dotcom-Monitor Solutions Overview
    • Getting Started with Monitoring
    • Monitoring Algorithm
    • Selecting the Right Web Monitoring Type
    • Getting Started with Alerts
    • Getting Started with EveryStep Scripting Tool for Browser Recording
    • How to Setup LoadView for Load and Stress Testing
    • Best Practices for Recording Monitoring and LoadView Scripts
    • Dotcom-Tools: Getting Started with On-Demand Web Performance Testing
    • Monitoring Reports Overview
    • Shareable Dashboards Overview
    • Getting Started with the API
    • Downloadable Tools
  • Monitoring Setup (0)
    • Configuring a Device (11)
      • Getting Started with Device Manager
      • Overview of Available Monitoring Types
      • Creating a Monitoring Device
      • Configuring Device Monitoring Settings
      • Configuring Device Alerting Settings
      • Configuring Scheduled Reports
      • Adding Comments to Monitoring Devices
      • Reviewing a Device Summary
      • Postponing Monitoring During Routine Maintenance
      • Adding Several Targets within a Single Device
      • Owner Device
    • Configuring Monitoring Locations (4)
      • Editing monitoring agent locations
      • Editing locations for multiple devices at once
      • Premium Monitoring Agents (Locations)
      • IPv6
    • Configuring Groups (4)
      • Creating a New Group
      • Setting Up Group Alerting for Device
      • Assigning a group to a scheduled report
      • Assigning Group to Email Global Report
    • Configuring Alerts (8)
      • Alert-Delivery Mechanisms
      • Group Alerting
      • Alert Template
      • Adding Dynamic Variables to Alert Template
      • Email Alert Template: Setup and Configuration (Text & HTML)
      • Uptime alerts
      • Throttling
      • Escalation
    • Configuring Schedules (4)
      • Configuring a Schedule
      • Applying a schedule to reports
      • Applying a schedule to a group
      • Applying a schedule to a device
    • Setting Up Filters (2)
      • How filters work
      • Configuring a Filter
  • Monitoring Platforms (0)
    • UserView: Monitoring Web Applications (6)
      • Supported Technologies (6)
        • Silverlight Application Monitoring
        • WebSocket Application Monitoring
        • Flash Application Monitoring
        • HTML 5 Monitoring
        • AJAX Monitoring
        • Java Applet Monitoring
      • UserView Platform
      • Monitoring Dynamic Web Applications
      • Configuring a UserView Script
      • Video Recording Overview
      • Alerting on Web Application Monitoring Errors
      • UserView Pricing
    • BrowserView: Web Performance (5)
      • BrowserView Devices (2)
        • Lighthouse Monitoring & Testing with Dotcom-Monitor
        • Configuring a BrowserView Device
      • Web Page Speed Monitoring with BrowserView Platform
      • Mobile Browser Emulation (Mozilla, iPhone & More)
      • Calculation of First Meaningful Paint Time
    • WebView: Monitoring Web Uptime (8)
      • WebView Devices (7)
        • WebSocket Monitoring
        • Postman Monitoring (Collection Tasks) with Dotcom-Monitor APIs
        • SOAP Device
        • Telnet Port Availability Device
        • REST Web API Device
        • HTTP(S) Device
        • Ping/ICMP Device
      • Web Monitoring with WebView Platform
    • ServerView: Monitoring Server Uptime (18)
      • ServerView Devices (14)
        • POP3 / IMAP Device
        • SMTP Device
        • ActiveSync Device
        • Round-Trip Email Device (SMTP-POP3)
        • DNS Device
        • DNSBL Blacklist Device
        • FTP / SFTP / FTPS Device
        • Traceroute Device
        • Telnet Port Availability Device
        • VoIP/SIP Device
        • Streaming Media Device
        • UDP Device
        • Ping/ICMP Device
        • Custom Script Device
      • Streaming Media Monitoring (3)
        • Media Streaming Metrics
        • Supported Formats List
        • Supported Media Codecs
      • Infrastructure Monitoring with ServerView Platform
    • MetricsView: Performance Counters (22)
      • Get Started (5)
        • MetricsView Platform
        • Understanding MetricsView Collectors
        • Setting up MetricsView Performance Counter and SNMP Monitoring
        • Configuring MetricsView Collectors
        • MetricsView: Import-Export Operations
      • Windows Performance Monitoring (6)
        • MetricsView Windows Monitoring
        • Installing the MetricsView Agent
        • Add / Edit a Windows Performance Counter Task
        • Monitoring Scripts Library
        • Windows Service Monitoring with MetricsView
        • MetricsView: Monitoring the State of a Mounted Network Drive
      • Linux Performance Monitoring (4)
        • MetricsView Linux Monitoring
        • MetricsView Linux Agent (Collectd)
        • MetricsView Linux Agent (Collectd) Installation
        • Add / Edit a Linux Performance Counter Task
      • SNMP Monitoring (4)
        • SNMP Monitoring
        • Configure an SNMP User
        • Add or Edit an SNMP MetricsView Task
        • SNMP Alerts
      • Custom Metrics Monitoring (2)
        • Understanding MetricsView Custom Collectors
        • Add / Edit a Custom Collector Task
      • MetricsView Reports (1)
        • MetricsView Reports
    • BrowserView/UserView vs. HTTP(S) Task (2)
      • Differences in Time Measurement Between HTTP(S) and BrowserView/UserView Tasks
      • Differences between Monitoring via HTTP(S) and via BrowserView/UserView
  • EveryStep Scripting Tool (0)
    • Web Monitoring Basics (4)
      • Web Application Monitoring: EveryStep Web Recorder
      • Understanding web application monitoring scripts
      • How to Secure Passwords and Other Sensitive Information in EveryStep Recorder
      • Web Monitoring Use Cases
    • Content Validation (3)
      • Page DOM Elements (1)
        • Available Code Snippets
      • Image validation
      • Keyword Validation: Monitoring Keywords in Web Pages
    • RIA Monitoring (4)
      • RIA monitoring overview
      • Using RIA image capture
      • Keyboard and Mouse Tracking
      • Image sensitivity
    • Record Results (2)
      • Record results summary
      • Network Errors
    • Editing a Script (15)
      • Editing a script in EveryStep Scripting Tool
      • Adding Context Parameters to Script
      • Working with Crypt Variables in EveryStep Recorder 
      • Network Throttling & Bandwidth Throttling Explained
      • Network Body Analyzer
      • Network URL Analyzer
      • Console Output Filters
      • Delay in a script
      • Time Watcher
      • Network Watcher
      • Certificate Handler
      • Authentication Handler
      • Confirm Handler
      • Network Filter
      • Network Response Modifier
    • File Upload/Download Setup in the Script (2)
      • File Upload Recording with EveryStep Desktop
      • File Download Recording
    • Installing and Using EveryStep Desktop (9)
      • Get Started (2)
        • Using EveryStep Scripting Tool Desktop
        • EveryStep Scripting Tool Desktop Video Tutorial
      • Editing a Script (4)
        • Editing a Script in ES Desktop
        • Sample C# Code Editing in a Script
        • EveryStep Scripting Tool: classes, methods, properties, etc.
        • Stop/Start Video Recording in the EveryStep Scripting Tool Desktop
      • Functions (1)
        • Adjusting browser window size while monitoring
      • Advanced Settings (2)
        • Miscellaneous
        • Configuration Behind Proxy
  • Data Protection with Secure Vault (4)
    • Secure Vault
    • Grouping Variables within Crypt
    • Associating Crypt Variables with Specific Domain Names ( Hosts)
    • Monitoring Multiple Websites with the Same Login Credentials
  • Reporting (0)
    • Realtime Feed (1)
      • Realtime Feed
    • Account Summary (1)
      • Account Summary
    • Scheduled Device Reports (4)
      • PDF Summary by Task Report
      • CSV / Excel Summary
      • Text Summary Report
      • Executive Summary Report
    • Online Reporting (6)
      • Online Report Overview
      • Using Online Reports
      • Running an Online Report
      • Performance Reports
      • Waterfall Chart
      • Visual Traceroute
    • Performance Dashboard (2)
      • Performance Dashboard Overview
      • Configuring Performance Dashboard
    • Shareable Dashboards (7)
      • Performance Report Card
      • Status Report Card
      • Detailed Performance Report Card for a Device
      • Dashboard Manager
      • Add / Edit a Status Report Card
      • Add / Edit Performance Report Card
      • Add / Edit Dashboard Panels
    • Global Reports (2)
      • Email Global Reports
      • Setting Up Global Reports
    • SLA Reports (2)
      • SLA Report: How to Create an SLA Report, SLA Monitoring, & Sample Reports
      • Configuring a SLA Report
    • XML FEED (3)
      • XML-Feed FAQ
      • Using the XML Reporting Service (XRS) Tool
      • How to Open XML in Excel (Data Feed)
    • Reports History (4)
      • Report History
      • View Report History
      • Reports: Sent To
      • Reports: Resend History
    • Comment Log (1)
      • Comment Log
    • Calculations (3)
      • Server Downtime/Uptime Calculator - Formula & Percentages
      • Standard Deviation (STDDev) in Performance Monitoring
      • Average Response Time
  • Private Agents (8)
    • Private Monitoring Agent
    • Private Agent - Installation & Use
    • Configuring Private Agent
    • Installing Certificate on Private Agent
    • Updating Private Agent Version
    • Private Agent Failed Ratio
    • VPN Monitoring through Private Agent
    • Private Agent FAQ
  • Load Testing (0)
    • Test Basics (13)
      • Load Test Sessions
      • Online Performance Testing (Load & Stress) with LoadView
      • How to Find the Web Application Breaking Point with Load Testing
      • Choosing the Right Type of Load Curve
      • Web Analytics to Concurrent Users Calculator & Formula
      • Average Response Time Calculation: How to Test Response Time
      • Calibration
      • User Behavior Profile
      • Load Injector Payload
      • Load Injector Server
      • Load Injector Geo Distribution
      • Validation of Load Test Device
      • Reference Load Injector
    • HTTP vs. Web Page Load Test (1)
      • Comparison of HTTP vs. Real Browser Load Tests
    • Load Test Setup (18)
      • Task Configuration (8)
        • Selecting Load Testing Type
        • Postman Load Testing: LoadView Tutorial
        • REST Web API Load Test
        • SOAP Load Test
        • Web Application Load Test
        • HTTP(S) Load Test
        • Web Page Load Test
        • Streaming Media Load Test
      • Stress Testing with Load Step Curve (1)
        • Setting up Load Step Curve Load Test
      • Dynamic Adjustable Load Testing (1)
        • Setting up Dynamic Adjustable Load Test
      • Goal-Based Testing (4)
        • How it works: Goal-Based Load Testing
        • How to Find Your Transaction Goal
        • Goal-Based Test Recommended Values
        • Setting up Goal-Based Load Test
      • Dynamic Variables Setup (4)
        • Setting Up Dynamic Variables for Web Application Load Testing
        • Setting up Dynamic Variables for HTTP(S) Load Test
        • Uploading Dynamic Variables to the Test Scenario
        • How to Delete Unused Dynamic Variables from Load Test Scenario
    • Load Test Report (4)
      • Reviewing Load Test Results
      • Load Test Report
      • Load Test Summary
      • Load Test Session Details
    • Load Testing Behind a Firewall (5)
      • LoadView On-site Agent (2)
        • LoadView On-site Agent Installation
        • Configuring LoadView On-site Agent
      • Public Proxy (2)
        • Testing Behind a Firewall with LoadView Static Proxy Server
        • List of Static Proxy IPs
      • Public Cloud vs. Public Proxy vs. On-site Load Testing
    • Load Test Pricing (8)
      • Monitoring Billing FAQ
      • LoadView Billing FAQ
      • LoadView Capacity Limits
      • Load Test Pricing
      • How to Select the Right Package for Load Testing
      • LoadView Pricing Discounts for Large-Scale Tests
      • Load Injector Pricing
      • Virtual User Minutes
    • LoadView Integration (1)
      • LoadView Plugin for Jenkins
    • Use Cases (11)
      • How to Load Test Streaming Media with LoadView
      • Protecting Sensitive Data in Load Test
      • Web API Load Testing with Postman Collection
      • Advanced Usage of Reference Load Injectors
      • Testing Applications That Do Not Support Concurrent Login
      • Load Testing Native Mobile Applications with LoadView
      • Public Cloud vs. Public Proxy vs. On-site Load Testing
      • JMeter Limitations: SPA Load Testing (Mobile & Other Tools)
      • How to Convert JMeter into LoadView Tests (HTTP, Headers, Threads)
      • Getting List of Load Injector IPs
      • Concurrent Load Test Execution
  • Web API (3)
    • Get Started (2)
      • Load Testing Web API - Getting Started with LoadView Web API
      • Monitoring Web API - Getting Started with Dotcom-Monitor Web API
    • API Authentication (2)
      • API: LoadView Login
      • API: Monitoring Authentication
    • Methods (70)
      • LoadView Operations (7)
        • LoadView API: Get Test Settings
        • LoadViewAPI: Get Results
        • LoadView API: Stop Load
        • LoadView API: Abort Test
        • LoadView API: Run Test
        • LoadView API: Create a Test
        • LoadView API: Get List of Tests
      • Monitoring Platforms Operations (3)
        • API: Monitoring Platforms
        • API: Monitoring Agents
        • API: Frequencies list
      • Monitoring Device Operations (7)
        • API: Disable Alerts for a Device
        • API: Delete Device
        • API: Edit Device
        • API: Create new Device
        • API: Get Device info
        • API: Get device list by platform
        • API: Device operations
      • Monitoring Task Operations (29)
        • Objects Detailed Description (25)
          • BrowserView (1)
            • API: BrowserView
          • ServerView (16)
            • API: UDP
            • API: Traceroute Web Service
            • API: SMTP/POP3/IMAP
            • API: SMTP
            • API: SIP
            • API: SFTP (FTP over SSH)
            • API: Script
            • API: POP3/IMAP
            • API: Ping
            • API: Media Stream
            • API: HTTPS
            • API: HTTP
            • API: FTP
            • API: DNSBL
            • API: DNS
            • API: ServerView
          • MetricsView (4)
            • API: MetricsView Custom Collector Methods
            • API: Windows Performance Counter
            • API: Custom Collector
            • API: MetricsView
          • API: Potential Values for Task Type ID
          • API: Get Task info
          • API: Get task list by device
          • API: Connection Sample
        • API: Delete Task
        • API: Edit Task
        • API: Create New Task
        • API: Task operations
      • Filter Operations (6)
        • API: Delete Filter
        • API: Edit Filter
        • API: Create new Filter
        • API: Get specific Filter info
        • API: Get list of Filters
        • API: Filter operations
      • Alert Group Operations (6)
        • API: Get notification group info
        • API: Get list of Notification Groups
        • API: Edit Alert Group
        • API: Delete Alert Group
        • API: Create new Notification Group
        • API: Alert Group operations
      • Alert Template Operations (6)
        • API: Delete Notification Template
        • API: Edit Notification Template
        • API: Create new Notification Template
        • API: Get specific notification template info
        • API: Get list of notification templates
        • API: Alert Template operations
      • Scheduler Operations (6)
        • API: Get specific Schedule info
        • API: Get list of Schedulers
        • API: Edit Scheduler
        • API: Delete Scheduler
        • API: Create new Scheduler
        • API: Scheduler operations
    • Code Examples (3)
      • API: Postman HTTP Requests & Content Types
      • API: PHP
      • API: C#
    • API: DateTime Values in Unix Time (Epoch time)
    • API: Audit operations
    • API: Error handling
  • Use Cases (19)
    • Configuring HTTP(S) Requests: Chaining Requests, OAuth 2.0, Parametrization, Pre&Post-Request Scripts, Dynamic Payload
    • How to Work with Postman Environment Variables
    • How to Dynamically Change Payload in HTTP Request
    • Scripting Web Applications with CAPTCHA or OTP
    • Using WSDL Wizard to Create a SOAP Request
    • How to Use Context Parameters in HTTP(s) Requests
    • Using Prepare Script and Post Script
    • Web Monitoring of Conditionally Displayed Content
    • Web API Monitoring Setup
    • Protecting Personally Identifiable Information in Monitoring and Load Testing
    • Uploading Postman Collection to Dotcom-Monitor
    • REST Payload - How to Push to Web API
    • Monitoring OAuth 2.0-based APIs
    • Web Application Firewall Monitoring with Custom Script
    • Monitoring HTTPS via Specific Security Protocol Type with Custom Script
    • Monitoring Video Stream Quality and Duration with Custom Scripts
    • Monitor FTP File Time Stamp (and Traffic) with a Custom Script
    • Publishing HTTP Headers to Monitoring Response with Custom Script
    • Monitoring Specific HTTP Code with Custom Scripts
  • Third Party Services Integration (8)
    • Integration with AlertOps
    • Integration with Microsoft Teams
    • Azure ADFS Integration
    • Integration with Slack
    • New Relic integration
    • Third-Party REST API Integration | ServiceNow & More
    • Integration with PagerDuty
    • Integration with Zapier
  • Troubleshooting (10)
    • Troubleshooting Monitoring Errors
    • ICMP, DNS, and Runtime Error Codes Explained
    • Using Monitoring Location IPs to Set Up Firewall and Traffic Reports
    • Runtime Error (130): The request was aborted
    • Traceroute Errors and Results - How to Troubleshoot
    • Troubleshooting false alerts
    • How to Troubleshoot DNS Errors (Timeouts, Codes & More)
    • Troubleshooting MetricsView Custom Collector Issues
    • Troubleshooting a Private Agent
    • Troubleshooting MetricsView Collector Issues
  • Account Management (18)
    • User Roles (9)
      • Types of User Roles
      • Owner Role
      • Admin Role
      • Power User Role
      • User Role
      • Accounting Role
      • Operator Role
      • Viewer (Read-Only) Role
      • InActive Role
    • Monitoring Billing FAQ
    • LoadView Billing FAQ
    • Changing Owner User
    • Adding a User Account
    • Managing Multiple Users
    • Departments Overview
    • Changing a User Password
    • Accounting | Invoice History
    • Audit
    • Subscriptions
    • Technical Contact
    • Billing Contact | Payment Method
    • Packages
    • Maximum Limit of Tasks in an Account
    • Pricing Matrixes for Monitoring Platforms
    • Single Sign On (SSO) Set Up
    • Client Data and Script Storage
    • Contact Support
  • Glossary (30)
    • Integration UIDs
    • Monitoring Platforms
    • Real Time Response Report Card
    • Collectors
    • EveryStep Scripting Tool
    • Tasks
    • SOAP
    • Schedules
    • Navigation Timing
    • Monitoring Error
    • Knowledge Base
    • Keyword
    • International-time-zones
    • HTTP Status Codes List | HTTP Error Codes Explained
    • Header Fields
    • Get / Post Parameters
    • Full Page Download
    • DNS Options: Custom DNS Hosts
    • Devices
    • Notification Groups
    • False Positive Check
    • Context Parameter (variables)
    • Basic Authentication
    • Target Hostname or IP Address - Get IP from Hostname
    • Browser Control Size
    • Filters
    • Frequency
    • Monitoring Agents: Locations
    • DNS Mode Options - How to Check DNS Resolution (TTL & Cache)
    • Owner Device

What’s New in Dotcom-Monitor

  • LoadView Billing FAQ
  • Configuring HTTP(S) Requests: Chaining Requests, OAuth 2.0, Parametrization, Pre&Post-Request Scripts, Dynamic Payload
  • How to Dynamically Change Payload in HTTP Request
  • How to Work with Postman Environment Variables
  • WebSocket Monitoring
  • Realtime Feed
  • Stop/Start Video Recording in the EveryStep Scripting Tool Desktop
  • File Upload Recording with EveryStep Desktop
  • Dotcom-Tools: Getting Started with On-Demand Web Performance Testing
  • Monitoring Billing FAQ
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