The Private Monitoring Agent is used for internal monitoring. It is not the same as LoadView load testing agents, such as the On-Prem Agent or Onsite Proxy Agent, which are used for load testing behind a firewall. Load testing agents for internal use can be downloaded from the LoadView user interface via the Manage menu.

The Private Monitoring Agent is a monitoring component installed inside your internal network. It allows Dotcom-Monitor to test applications, websites, and services that are not accessible from the public internet — such as intranet apps, internal APIs, or systems behind firewalls and VPNs.

Private agents don’t replace external monitoring locations. They extend monitoring into your internal environment so you can track performance and availability from both inside and outside your network.

Download Private Agent

When to Use a Private Agent

Use it when your application or service is internal-only (behind a firewall or VPN) or when you want to compare performance and uptime from within your LAN versus from the internet at large. For more details, please visit Do You Need a Private Agent?

Private Agents require an additional fee. Please contact sales for more details.

Key Benefits of Using a Private Agent

  • Monitor services that are not directly connected to the Internet — for example, local intranet applications, database servers, internal routers, or VPN-only resources.
  • Perform more accurate diagnostics by comparing performance from within your network and from external public agents. This helps you determine whether issues stem from internal application infrastructure or from external network connectivity.
  • Manage both internal and external monitoring agents from the same online interface — allowing all devices, alerts, and reporting to be centrally administered.
  •  Ensure privacy — only your Dotcom-Monitor account can access your Private Agents and their data.

For system requirements and installation guides, refer to: Setting up a Private Monitoring Agent.