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Application Performance Monitoring for the User, Not the Server

Dotcom-Monitor’s application performance monitoring software watches your apps the way users actually experience them — from 40+ real desktop and mobile browsers, across 2G to 4G networks, on tier-3 checkpoints spread over six continents. No agents to install. No code to change. No SDKs to maintain.
APM monitoring dashboard showing a failing checkout journey, healthy LCP, an SSL cert warning, and a 3-step web auth check.
10,000+

Organizations Worldwide

99.99%

Platform Uptime SLA

30+

Global Monitoring Locations

Since 1998

Website Monitoring Leader

Aflac logo — Dotcom-Monitor customer
Dell logo — Dotcom-Monitor customer
Comcast logo — Dotcom-Monitor customer
dish_logo
citrix_logo
xerox
The Platform

Dotcom-Monitor's Application Performance Monitoring Software

Quick answer

Dotcom-Monitor is agentless APM. Four purpose-built platforms cover front-end, back-end, infrastructure, and web services — UserView for multi-step user journeys, BrowserView for element-level page loads, ServerView for protocol and infrastructure checks, and WebView for API monitoring. Each is a distinct tool with its own depth, but all four feed one unified dashboard, alert system, and reporting layer. Nothing is installed in your code.

UV

UserView

Multi-step transaction monitoring — record real user journeys in a real browser and replay them worldwide every few minutes.

BV

BrowserView

Element-level page-load analysis across 40+ real browser/device combinations — full waterfall, errors, and screenshots.

SV

ServerView

Continuous checks for the protocols and internet services your app depends on — DNS, SSL, mail, FTP, VoIP, and more.

WV

WebView

SOAP, REST, and JSON API monitoring — chain requests, pass tokens, validate payloads, import Postman & Insomnia.

UserView

Multi-Step Transaction Monitoring

Record real user journeys in a real browser — login, search, add-to-cart, checkout, post-purchase confirmation — and replay them every few minutes from monitoring locations around the world.

Use it for: critical user journeys, SLA verification, e-commerce funnels, regulated workflows.

APM multi-step transaction monitor catching a token expiry at step 4 of a 6-step checkout journey, with payment and confirmation skipped.
APM BrowserView waterfall flagging a third-party ad script (ads.3p.js, 1,240ms) tied to a highlighted slow iframe on the page.
BrowserView

Element-Level Page-Load Analysis

Load any URL in a real browser across 40+ desktop and mobile browser/device combinations. Get a full waterfall, every resource’s timing, render-blocking assets, JS errors, console output, and a screenshot at the exact moment of the issue.

Use it for: marketing landing pages, post-deploy regression checks, third-party tag monitoring, Core Web Vitals tracking.

ServerView

Infrastructure & Internet-Service Checks

Continuous checks for the protocols and services your app depends on: DNS, SSL certificates (including expiry), SMTP/IMAP/POP3, FTP, ICMP, Telnet/TCP ports, Traceroute, VoIP/SIP, streaming media, WebSocket, and more.

Use it for: protocol health, certificate management, third-party dependency monitoring.

ServerView dependency checks for APM monitoring — DNS, SMTP, payment gateway, and WebSocket healthy; SSL expiring and CDN edge slow.
APM WebView 3-step API chain with all calls under 200ms and passing assertions, imported from Postman or Insomnia collections.
WebView

SOAP, REST & JSON API Monitoring

Continuous functional and performance monitoring for every API endpoint your app — or your customers — depend on. Chain multiple requests, pass auth tokens between calls, validate response payloads with assertions, and run from multiple geographies.

Use it for: public APIs, internal microservices, partner integrations, webhook reliability.

Coverage

Real-Browser APM Across 40+ Browsers and Devices

If you’re only testing in Chrome on a fast Mac, you’re missing what most of your users actually see. Coverage is the foundation of any synthetic strategy.

Cross-Platform Browser & Device Coverage

40+ real desktop and mobile browser/device combinations — Chrome, Firefox, Safari, Edge, plus mobile Safari on iOS and Chrome on Android — running on actual browser engines, not headless approximations. Schedule the same monitor across multiple browsers and locations to catch regressions that only show up on, say, Safari iOS in São Paulo.

Browser × device matrix
Desktop
Tablet
Mobile
Chrome
Android
Safari
iOS
Firefox
Edge

Each combination runs from monitoring locations across six continents.

Framework & Language Compatibility

Single-page apps, server-rendered apps, micro-frontends, hybrid mobile — if it runs in a browser, Dotcom-Monitor can monitor it. Tested against HTML5, AJAX-heavy apps, and any framework that ultimately renders to the DOM.

React
Angular
Vue
Next.js
Svelte
Nuxt
Java
.NET
Node.js
PHP
Python
Ruby
Any DOM-rendered app
Private Agent inside the corporate network running outbound-only checks on an internal staging app, surfacing in the Dotcom-Monitor cloud dashboard.

Internal App Monitoring With Private Agents

Monitor apps that don’t have a public IP — internal tools, staging environments, apps behind corporate VPN or SSO. Deploy a Private Agent inside your network, and Dotcom-Monitor’s cloud dashboard treats those checks the same as public ones.

Error-Driven Video Recording

Stop asking users to send a screenshot. When a transaction fails or a page misbehaves, Dotcom-Monitor records the full session as video — only on errors by default, or on every run if you want continuous evidence.

APM session replay captured on checkout failure, with synced waterfall and a console showing an Uncaught TypeError.
Web Page Monitoring

Web Page Monitoring for Real User Experience

Page-load performance is where most user frustration starts. Dotcom-Monitor measures it the way browsers actually render — not how your CDN’s edge node reports it.

Real-Time Insights From Real Browsers

Measure Largest Contentful Paint, Time to Interactive, Total Blocking Time, and First Contentful Paint from actual desktop and mobile browser sessions. Set thresholds tied to your Core Web Vitals targets and alert when they degrade.

Real-browser APM monitoring of Core Web Vitals — 1.9s LCP, 2.4s TTI, 180ms TBT, 0.9s FCP, with a post-deploy degradation.
Adaptive APM monitoring throttling a page across 2G–4G profiles to surface what breaks first under low-bandwidth conditions.

Adaptive Network Simulation (2G–4G)

Your users aren’t all on gigabit fiber. Throttle the monitor to 2G, 3G, or 4G and see exactly how the page behaves on a phone in transit. Compare results across network profiles to find what breaks first under bandwidth pressure.

Visual Error Tracking & Navigation Timing

When something breaks, you get a stitched view: the waterfall, the moment-of-failure screenshot, the JS console output, and a video replay. Per-resource timing — DNS, TCP, SSL, TTFB, content download, DOM events — comes straight from the Navigation Timing and Resource Timing APIs in the real browser.

Navigation-timing breakdown of one request used in APM monitoring to separate network from application latency.
Features

The Features That Make All Four Platforms Usable on a Real On-Call Rotation

Global Monitoring Network

Tier-3 data-center checkpoints across six continents. Schedule monitors from specific regions to verify geo-routing, CDN performance, and regional outages independently — see slow São Paulo users in the data, not in a support ticket two days later.

Unified Dashboard

One dashboard for UserView transactions, BrowserView page loads, ServerView protocol checks, and WebView API monitors. Drill down from a high-level health view into a specific failed step in seconds.

Configurable Reporting & SLA Tracking

Real-time dashboards, on-demand waterfall reports, scheduled PDF/CSV exports, and SLA reports for uptime, response time, and error rate against your thresholds. White-label reports for MSPs and agencies.

Custom Alerts & Notifications

Define thresholds per monitor, step, or metric. Route to PagerDuty, Slack, Teams, email, SMS, voice, or webhook. Suppress noise by requiring N consecutive failures or failures from M of N locations.

PagerDuty
Slack
Teams
SMS
Webhook

EveryStep Recorder & Scripting

Capture multi-step transactions with the EveryStep web recorder — point, click, fill in fields, submit. The recorder produces a portable script you can edit, parameterize, and reuse across monitors.

Holistic Application Insights

Aggregate health across all four platforms at the top; per-platform status in the middle; a single failed check with its waterfall and screenshot at the bottom. One drill-down path from green to root cause.

In the Real World

APM Across Industries That Depend on Uptime

How engineering teams in regulated, transaction-heavy industries actually use synthetic APM.

Insurance & Financial Services

Quote engines, broker portals, and claims-submission workflows that must work end-to-end on every check. Carriers run UserView scripts against the full quote-to-bind flow every 5 minutes from multiple geographies, with SLA reports that satisfy compliance audits.

Customer: Aflac.

Telecommunications & Media

Account portals, billing pages, and streaming endpoints at carrier scale. Streaming providers use WebView and ServerView together to confirm video manifests load and segment delivery stays under SLA, even when CDN behavior shifts.

Customers: Comcast, Dish.

Retail & E-Commerce

Storefronts where seconds of latency cost real revenue. UserView monitors the full search-to-checkout flow across 40+ browsers; BrowserView tracks Core Web Vitals on product pages; WebView watches inventory and pricing APIs. Teams alert on step-level regressions before they reach the conversion report.

SaaS, Technology & Enterprise IT

Login, SSO, dashboard, and API flows for SaaS products and internal tools. Teams run Private Agents inside their corporate network to monitor pre-production environments behind VPN — and use WebView Postman imports to monitor every documented endpoint continuously.

Customers: Dell, Citrix, Xerox.

How It Compares

Dotcom-Monitor vs. Traditional APM Tools

Most APM platforms are built agent-first — you instrument code to see inside it. Dotcom-Monitor is built outside-in. Here’s where that difference shows up against the platforms teams evaluate alongside it.

Capability
Dotcom-Monitor
New Relic
Datadog
Dynatrace
Site24x7
Agentless monitoring is the core product
Add-on
Add-on
Add-on
Full value with no code instrumentation
Partial
Partial
Partial
Monitors 3rd-party SaaS & partner APIs you don’t control
Partial
Partial
Partial
Native Postman / Insomnia collection import as a monitor
Integration
Limited
Error-triggered full session video replay
Partial
Partial
Partial
2G / 3G / 4G network-condition simulation
Partial
Partial
Flat per-monitor pricing — no per-host or data-ingest fees
Per-GB ingest
Per-host
Consumption
Plan-based
White-label / MSP reseller reporting
Multi-step transaction recorder
Private agent for internal apps
Free trial, no credit card to start
30 days
Free tier
14 days
15 days
30 days
Dedicated monitoring vendor since the 1990s
1998
2008
2010
2005
2006

“Add-on / Partial / Limited” = available with limitations, as an add-on module, or on higher tiers. Competitor capabilities and pricing models verified June 2026 and change frequently — see the full breakdowns: New Relic · Datadog · Dynatrace · Site24x7.

Built for the People Who Get Paged

How Each Role Uses Dotcom-Monitor in Practice

DevOps & SRE

Gate Every Deploy on a Synthetic Check

Wire UserView monitors into your deploy pipeline. After every production release, run a full-funnel synthetic check before promoting traffic. Route failures to PagerDuty with severity tied to which step broke. Track error budgets with SLA reports instead of spreadsheets.

QA Engineers

Reuse the Tests You Already Wrote

Import Postman or Insomnia collections directly into WebView. Record UI flows once with EveryStep and reuse them across staging, UAT, and production. Compare baselines across releases to catch regressions before manual QA does.

Network Administrators

Catch the Protocols That Quietly Break Apps

ServerView covers DNS, SSL/TLS certs, BGP routing changes (via traceroute), SMTP, FTP, VoIP/SIP, and WebSocket. Alert on certificate expiry far enough ahead to actually rotate. Run traceroute monitors from multiple regions to spot ISP-level routing changes.

Software Developers

Catch the Bug Before the Ticket

BrowserView’s element-level waterfalls show which resource — yours or a third party’s — slowed the page. Error videos and console logs from real browsers let you reproduce client-side bugs without asking a customer for steps.

Integrations

Fits the Stack Your Team Already Runs

Alerts, dashboards, and data flow into the tools your team already uses.

Incident Response & On-Call

Route different monitors to different escalation chains, suppress alerts during maintenance windows, and acknowledge from the chat client.

Ticketing, Dev Tools & CI/CD

Tie performance regressions to commits and turn failures into tickets automatically. Trigger post-deploy checks from your pipeline.

Custom API & Webhooks

The Dotcom-Monitor REST API provisions monitors, pulls historical data, manages configs, and triggers on-demand checks — for status pages, exec dashboards, or chatbots.

FAQ

Frequently Asked Questions

If your question isn’t here, contact us — a real engineer will answer.

Synthetic APM runs scripted transactions on a schedule from controlled monitoring locations — proactive, deterministic, and useful for catching regressions before users do. RUM captures real production sessions — reactive, useful for understanding actual user behavior. Most teams use both; Dotcom-Monitor specializes in synthetic and integrates with RUM tools.

No. Dotcom-Monitor runs from outside your application. There’s nothing to install in your code, no SDK to maintain, and no agent to deploy on your servers. For monitoring internal apps behind a firewall, you can optionally deploy a Private Agent inside your network — it’s a single binary, not application instrumentation.

Most monitors are running within minutes. Record a UserView script with EveryStep, import a Postman collection into WebView, or paste a URL into BrowserView. No agent rollout, no config-file editing, no waiting on platform-team approval.

Yes — that’s one of the strongest use cases. Because monitoring runs from outside, anything reachable by URL can be monitored: third-party CRMs, billing systems, identity providers, partner APIs, and vendor dashboards. You don’t need vendor cooperation.

Email, SMS, voice call, PagerDuty, Slack, Microsoft Teams, Opsgenie, JIRA, ServiceNow, GitHub, Jenkins, and webhook destinations. Alert conditions can require N consecutive failures, M-of-N location failures, or specific error types. Escalation chains and quiet hours are configurable per monitor or per team.

By telling you exactly where the failure happened. A failed UserView run gives you the broken step, the screenshot, the video, the console log, and the waterfall — evidence captured at the moment of failure instead of reconstructed later. That’s what lets teams resolve customer-facing issues faster than reconstructing an incident after the fact.

Yes. Because monitoring is outside-in, the runtime of your app doesn’t matter. Whether the workload runs on bare metal, VMs, Docker, Kubernetes, ECS, Cloud Run, or serverless, Dotcom-Monitor checks the public (or Private-Agent-reachable) endpoints exactly the same way.

A 30-day free trial with full feature access. No credit card required to start.

Pricing is based on monitor count, check frequency, and platform mix — not per-host or per-seat, and with no surprise charges for ingest volume. See the pricing page for current plans or contact sales for a custom quote.

Yes. White-label reports, custom branding, multi-tenant account management, and reseller programs are available for MSPs, VARs, and agencies managing monitoring for end customers.

Start Monitoring What Your Users Actually See

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