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Getting Acquainted with the 21st Century E-Commerce Customer

From expecting your website to load in milliseconds to constantly judging your website aesthetics, today’s 21st century e-commerce customers have exceedingly high expectations and it’s up to you to have the right website monitoring solution in place to manage end user experience and address these demands.

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Gain a Holistic View of Your Website with Synthetic Monitoring

Also known as real-user monitoring, passive monitoring refers to the process of capturing traffic from a network to determine what went wrong with a website or Web application after problems have occurred. Synthetic monitoring, on the other hand, provides webmasters with pertinent information to guarantee seamless server monitoring and web application uptime before problems impact a large number of site visitors. Read on to learn more about the differences between Synthetic and Passive website monitoring, and which solution is right for your business.

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Keep the Stream Flowing – Streaming Video Monitoring

With the advent of video streaming comes a rise in performance problems, including pixilation, buffering, and latency. Therefore, the importance of keeping the stream flowing has never been more crucial; every second of delayed video load time increases the likelihood that your target market will go elsewhere for the content.

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Website Monitoring Alerts – Advanced Configuration Capabilities

While many traditional website monitoring solutions offer alerts based on preferred device (think e-mail, phone or SMS), they lack robust customization like group alerting or alert escalation. Dotcom-Monitor’s industry leading alerting system offers fully customizable templates for each member of an alert group, enabling each team member to receive tailored messages based on their role and need for error diagnostic information. Providing comprehensive customization of group alerts is just one small way that Dotcom-Monitor maintains its competitive edge.

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Network Monitoring 101: Devices vs Tasks

Two crucial network monitoring functions – Devices and Tasks – work together to keep close tabs on your network performance. Learn the difference between monitoring Devices and monitoring Tasks and how each is an ongoing system of maintenance that is constantly deployed to prevent individual target failures.

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How Website Monitoring Improves Quality and Customer Satisfaction

A customer’s experience with your website—including its speed, ease-of-use and dynamism—can make or break their decision to do business with your company. In today’s competitive market, there is little room to commit errors when it comes to your website. The key to an unmatched Internet experience for your customers, therefore, starts and ends with the quality of your site.

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