Dotcom-Monitor

Reporting Your Way

From summary to element-level analysis, teams can select from multiple reports and real-time dashboards.

Quickly Identify the Root Cause of Downtime or Performance Issues

Utilize detailed charts and graphs, shareable dashboards, and real-time or historic data to ensure expected service levels are being met.

online reporting

Online Analytics

Retrieve comprehensive monitoring data, such as online reports, waterfall charts, DNS traceroute, and visual traceroutes, for a single device, or a task within a specific time period.

Task Summary Overview of the task loading details for the specific occurrence of the task selected.

Visual Traceroute

Visual Traceroute provides visualization of the hops involved in one or more traceroute paths where an error was detected.

 

Visualize Traffic Patterns

Each time an error is detected by a remote Dotcom-Monitor agent location, it automatically executes a traceroute from that remote monitoring agent location to the target of the monitoring. A link to DNS traceroute is provided in instances of DNS errors.

visual traceroute

Real-time Dashboards

Customizable, graphic dashboards deliver real-time status and performance data.  View web performance dashboards in real-time, showing uptime and response data from all monitored devices.

 

Externally Shareable URLs

Dashboards are dynamic web-based summary reports that allow you to monitor the status and performance of your infrastructure in real time, without having to login to the Dotcom-Monitor platform.

Create as many Dashboards as necessary. Each dashboard can be customized to include any combination of devices and securely shared with internal and external stakeholders.

report cards
performance report card

Web Performance Report Cards – Uptime Status

The initial view on a report card is the status view. Status view displays the list of devices, the last location and time of monitoring, and the result of the last monitoring event.

The status view automatically refreshes every 30 seconds and can run constantly in the background. It’s a useful tool for system operators and network administrators to keep an eye on the status of their infrastructure.  

When a failure is detected, the status will display in red at the top of the dashboard. Our downtime percentage calculator provides precise insight.

Web Performance Report Cards – Detailed View

From the status view, click on any device and you’ll be presented with the report card detail view. 

Each report card can be configured to display uptime/downtime charts and numbers provided from the uptime percentage calculator, performance data, and historical information based on daily, weekly and monthly intervals.

These reports are often placed in a publicly viewable area of a website to demonstrate the reliability of your website, uptime and performance as verified by a credible third-party monitoring service.

performance report card detail view

Email Reports

Review statistics and track monitoring performance in easy-to-read reports and measure SLA objectives for reporting and compliance.

Executive Summary

The Executive Summary report tracks device performance and includes statistics on uptime and performance by individual task and location. Reports are created in PDF and can be setup to be received daily, weekly, or monthly.

Executive Summary Report
Executive Summary Report

Global Report

The Global Report aggregates data for any, or all, devices within an account and can be setup to be delivered in PDF or XLSX formats. Choose from any of the following report options:
Summary Report Provides an overall summary and statistics on all devices, such as uptime/downtime periods, response times, and successful/failed responses.​

SLA Management with Dotcom-Monitor

The SLA report is a special reporting group where you can review the SLA status of a single device over a period that you specify.  Track your provider’s adherence to SLA requirements, through a single reporting interface, from monitoring locations throughout the world.

Configurable, On-Demand SLA Reports

Create daily, weekly, and monthly summary monitoring reports showing the “when and why” if the SLA goal isn’t met. These reports can be used by both you and your service provider.

SLA Reporting for Consumers
SLA Reporting for Providers

Determines if a service provider meets expectations

Shows your customers that you care about their uptime

Provides real availability statistics to compare with the SLA

Provides customers with reporting of SLA uptime success

Pinpoints the days and times when the SLA is not met

Documents actual uptime and helps avoid unnecessary chargebacks

Documents SLA violations to insure refunds/adjustments

Quickly identify responsible parties if SLA falls below accepted threshold
SLA Reporting for Providers

Shows your customers that you care about their uptime

Provides customers with reporting of SLA uptime success

Documents actual uptime and helps avoid unnecessary chargebacks

Quickly identify responsible parties if SLA falls below accepted threshold
SLA Reporting for Consumers

Determines if a service provider meets expectations

Provides real availability statistics to compare with the SLA

Pinpoints the days and times when the SLA is not met

Documents SLA violations to insure refunds/adjustments

Set Up Dashboards and Custom Reporting in Minutes.

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