Category: Website Uptime

Your Holiday Wish List: Website Uptime Running at Peak Performance

We all know that Black Friday and Cyber Monday can strike fear in the minds of e-commerce companies but let’s take a look at why. These two dates represent the busiest times of year for e-commerce companies and this year, industry pundits predict that traffic will be the highest in history. Learn how website monitoring can help protect revenues and keep your customers happy.

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Charles Schwab Website Down | Schwab.com Downtime Issue

April 23, 2013, 4:59 PM CST – Charles Schwab Website Down. At this time, Dotcom-Monitor is tracking a Schwab downtime issue. As of 4:49 PM CST the errors include very long load times from most worldwide monitoring locations, including: Minnesota, New York, London, California, Hong Kong, Montreal, Frankfurt, Colorado, Sydney, Texas, Amsterdam, Tel-Aviv, Amazon East Cloud, Shanghai, Buenos Aries, Amazon Cloud-Japan, and South Africa.

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Getting to the Core of Website Uptime – Part 1

Website Uptime isn’t a Condition, it’s a Calculation

Central to service level agreement (SLA) reports is the concept of website “uptime.” However, what exactly is uptime? Website uptime, in the recent past was often narrowly defined as the working vs. non-working condition of a web server, ie web server uptime. More recently, we have worked with many organizations that are carefully defining the details of website uptime vs. downtime, by taking into account variables like network uptime, server uptime, web application uptime, or website uptime, has become critical.

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Website Monitoring: Improve Customer Conversion and Retention

If your business relies upon e-commerce or online marketing channels to attract customers, it is important that you consider the impact poor website performance can have on your business. At a recent Velocity Conference, Eric Schurman (Microsoft) and Jake Brutlag (Google) presented; “Users who experience a 2-second site slowdown make almost 2% fewer queries, click 3.75% less often, and report being significantly less satisfied with their overall experience.”

With both revenue and customer satisfaction on the line, monitoring the performance, availability and effectiveness of your website is critical. Manually-based website monitoring is not an option. It’s costly, time-intensive, and inconsistent.

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