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Author: Jacob Hall

internal applications
Performance Tech Tips

Internal Applications: Monitoring from Behind Your Firewall

As companies decide whether or not to move ahead with an “everything in the cloud” strategy for providing consumer-facing applications, enterprise applications are also getting a new shape with web-based applications to support internal business operations. These applications live inside the private network of the organization and often have role-based

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email spam
Performance Tech Tips

DNS Blacklist Monitoring: Protect Your Company’s Reputation

Did you know that around 306 billion emails have been sent globally every day in 2020 and about 45 percent of all emails received are spam.  Even more surprisingly, websites that are marked as spam on email portals lose 95 percent of their traffic.  Email servers tend to blacklist certain IDs

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ssl certificate
Performance Tech Tips

The Importance of Monitoring SSL Certificates

Secure Sockets Layer, or SSL, is a global security standard technology that is being adopted by a number of different organizations across the globe. Essentially, SSLs are small data files containing a cryptographic key. This key carries important information about the organization using it. Around 600,000 websites have installed SSL

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SLA_service level agreement
Performance Tech Tips

SLA Compliance for SaaS Businesses

SaaS businesses are built upon the simplicity of computing, storage, and networking they provide to their users. Web and mobile applications provided by SaaS businesses are meant to be straight forward to consume for users.  However, it’s important to deliver an excellent experience to your users who rely heavily on

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saas
Web App Functionality

Challenges and Best Practices for Monitoring SaaS-based Businesses

SaaS-based businesses are on the rise more than ever.  Old businesses are rushing to turn their legacy software into SaaS-based solutions and new businesses are popping up offering SaaS-based solutions to everything imaginable.  SaaS-based solutions are made up of multi-layered complex architecture with both internal and external components that require

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SSO
Web App Functionality

Challenges in Monitoring Web Applications That Utilize SSO

With enterprise solutions and consumer technology platforms offering an array of applications, a need arises to securely navigate between different applications within the same product suite, and on role-based access.  Single sign-on (SSO) is a solution to implement a centralized authentication system, and maintains an authenticated session to access multiple

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stack trace
Performance Tech Tips

Stack Trace Monitoring: Gaps in Measuring the User Experience

Our digital world is evolving and advancing at an unimaginable pace – and so are the expectations of end users.  Momentum is everything in today’s united world, and having a poor performing website or application will likely result in the confidence of your products and services.  And worse yet, any

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