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Category: Performance Tech Tips

How To Monitor Voice Connectivity – Inbound Line & SIP Monitoring

Voice Connectivity is Critical. Your phone systems have gone down and you are unable to communicate with your customers. After several hours of troubleshooting you have managed to get the services up again but what do you do now? Whether you utilize a SIP based VoIP system, digital voice over T1 lines or POTS (plain old telephone service), those voice services need to be available.

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Five Tips to Help Your Mobile Website Meet User Expectations

There’s no doubt about it—users are now just as likely to use their mobile devices instead of their desktop or laptop to surf the web, make purchases and more. What’s more, they expect their mobile user experience to be at least as fast and perform as well as a non-mobile user experience. If a mobile website is slow or performs poorly mobile users are likely to move on – often to a competitor’s mobile website. Here are five tips to help your mobile website meet user expectations.

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Optimizing the Front End with Time to Interact (TTI)

Despite claims that slow websites are a major turnoff for site visitors the problem is growing. However, there is a bright spot, as some websites have caught on to an emerging key metric for the usability of a website and the user experience it delivers: Time to Interact (TTI).

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Time to Interact: A New Metric for Measuring User Experience

A new performance metric has come on the scene that is less about measuring the actual time it takes for an entire page to load and more about measuring how long it takes for the page to deliver the experience the website visitor is seeking. Time to Interact (TTI) pinpoints the most critical moment in a page load—the moment the page’s primary interactive content is displayed and becomes interactive –from the end user’s perspective. Proponents say this is the new metric to watch because users do not need to wait until the entire page loads to begin to interact with the site. Ideally their experience with a website using TTI as an indicator would be better than using TTL (Time to Load).

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New Image Formats Aim to Combat Website Bloat

Not much progress in supporting image formats has been made since the standard JPEG, GIF and PNG formats were brought to market more than 15 years ago. The reason is simple: Supporting new image formats across different browser types is hard. However, two new image formats have come on the scene in the last few years and have recently started to gain traction as a way to optimize images: WebP (put forth by Google) and JPEG XR (backed by Microsoft).

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