Services
Dotcom-Monitor® Insure the reputation and profitability of your web site by bringing together the functions below Monitoring, Reporting, Notification, Escalation and Analysis in the combination best suited to your needs.
How does our network monitoring service work?
Dotcom-Monitor® has remote agents positioned on three continents, acting just like Internet browsers. Once your account has been set up and the URLs you want monitored are on file, your network monitoring service begins immediately. Our remote agents will start monitoring your network applications with the frequency that you've set up. The agents monitor your entire network to insure it is accessible, that the security is intact, and is maintaining good performance. If any function falls outside of the specified parameters, our notification process kicks in and you will get instant reports, so that you can minimize any down-time, malfunction or breach of security.
Network Monitoring Tools:
This sections provides information on features for monitoring web sites and web servers.
This section provides overview and instructions for setting up complete end-to-end monitoring for web based applications, also sometimes called "business transactions" such as shopping carts, account verifications, sign-up forms and etc.
Dotcom-Monitor® support multiple protocols and device monitoring, such as: HTTP, HTTPS, SMTP, POP3, DNS, FTP, ICMP, SOAP. This section provides overview how monitoring and setup performed for each network protocol.
You customize it to your needs: summary reports and/or detailed problem analysis, select periods of time - a minute, a day, a week, a month, or more.
Dotcom-Monitor® provides flexible and powerful notification and escalation features. This section provides overview of supported notification devices, group schedule notification and escalation options.
This section provides overview of our online web load stress test tool. Currently this feature is available only to current paid customers. If you are such a customer and would like to participate in beta testing, please contact us for details.
This section provides overview for Multi-User support within Dotcom-Monitor®
SOAP is a lightweight protocol for the exchange of information in a decentralized, distributed environment. It is an XML-based protocol that consists of three parts: an envelope that defines a framework for describing what is in a message and how to process it, a set of encoding rules for expressing instances of application-defined data types, and a convention for representing remote procedure calls and responses. Dotcom-MonitorDotcom-Monitor® agents can replicate one or more end-client requests and monitor Web Services for availability and proper content.
File Transfer Protocol (FTP) server monitoring. Our network monitoring service connects to the specified FTP server. It then logs on to the FTP server using a user name and password you provide and a directory-listing command is issued for a specific directory. After the contents of that directory are listed the monitoring service checks if specified files exist on the server in that specific directory. If our remote monitoring agents detect a problem in at any point in the process Dotcom-MonitorDotcom-Monitor® will notify you via the notification process.
Post Office Protocol version 3 (POP3) monitoring. Our remote network monitoring agents use a protocol similar to checking e-mail to monitor POP3 servers. Dotcom-MonitorDotcom-Monitor® connects to mail server (POP3 server) and logs in using a user name and password you provide. For example, when you check your e-mail your e-mail client connects to a POP3 server using port 110. The POP3 server requires an account name and a password. Once you have logged into the POP3 server it opens your text file and allows you to access it. Dotcom-MonitorDotcom-Monitor® uses the same protocol to monitor your POP3 servers.
SMTP Simple Mail Transfer Protocol (SMTP), the Internet protocol for electronic mail delivery. Most mail servers today use this protocol to deliver and receive e-mail. Whenever you send a piece of e-mail, your e-mail client interacts with the SMTP server to handle the sending. The SMTP server on your host may have conversations with other SMTP servers to actually deliver the e-mail. Our agents monitor the SMTP server by connecting to specified mail server and doing an SMTP handshake. If a remote server does not respond to a handshake or is unavailable you will receive notification from Dotcom-MonitorDotcom-Monitor®.
SMTP/POP3 (IMAP) task allows complete end-to-end monitoring of your Mail servers. First we test the SMTP server by sending an e-mail to a designated e-mail address. Then after that e-mail is sent Dotcom-MonitorDotcom-Monitor® attempts to retrieve an e-mail that we send from a POP3 server. If the SMTP or POP3 processes fail or mail is not found within a specified time-out period you will receive a notification from Dotcom-MonitorDotcom-Monitor®.
Domain name servers (DNS) are used to translate domain names to IP addresses. If the DNS server that supports your organization is down, multiple services such as Mail Servers, web sites, proxy servers may be unavailable to the outside world. We test DNS servers by querying a specified server in order to resolve a specific internet address. If the DNS server unable to resolve the address or unavailable the Dotcom-MonitorDotcom-Monitor® notification process starts.
This option checks video streaming services for performance and availability. This works similar to Windows Media Player. If you can play stream in Media Player, our service should be able to monitor the stream. The service will connect to media server, perform buffering and play stream for 3-5 seconds, after which it will disconnect. It will measure metrics like Connection time, Buffering Time, Received Packages, Buffering Packages, Frame Rate and Average Bytes Per Second.
This option checks video streaming services for performance and availability. This works similar to Windows Media Player. If you can play stream in Media Player, our service should be able to monitor the stream. The service will connect to media server, perform buffering and play stream for 3-5 seconds, after which it will disconnect. It will measure metrics like Connection time, Buffering Time, Received Packages, Buffering Packages, Frame Rate and Average Bytes Per Second.
This option checks video streaming services for performance and availability. This works similar to Windows Media Player. If you can play stream in Media Player, our service should be able to monitor the stream. The service will connect to media server, perform buffering and play stream for 3-5 seconds, after which it will disconnect. It will measure metrics like Connection time, Buffering Time, Received Packages, Buffering Packages, Frame Rate and Average Bytes Per Second.
The ping command sends an ICMP echo request to a target name or IP address, helping you to verify IP-level connectivity. This is useful for ensuring the integrity of routers, firewalls and multiple Internet appliance devices, and is an important component of your remote network
