Dotcom-Monitor is tracking a Wells Fargo down website based on a consistent failure to connect host issues that began at approximately April 4, 12 PM CST. Dotcom-Monitor has been tracking a history of banking website outages for several months and has provided analysis of banking outages for the financial industry for issues involving recent PNC bank outages, U.S. Bancorp outages, and a previous Wells Fargo outages.
Dotcom-Monitor recently chose 20 midsized online companies to monitor for one week from those ranked 500-600 in the Internet Retailer 2011 ranking. We focused our monitoring on a demographic that encompasses what is considered a mid-size company, not large enough to have inexhaustible budgets, and just large enough to begin considering ways to optimize web site performance. By testing their websites at a 15-minute frequency from nine North American monitoring locations for seven days using a non-caching, Internet Explorer browser we were able to pinpoint potential areas to improve and issues to avoid.
Despite efforts to avoid bank website outages they have occurred on a very broad scale in 2012 are likely to continue to occur. Therefore, it is the banks that most effectively respond to website downtime issues that have a market advantage in avoiding the loss of bank website users.