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2014 Starts with Added Value at Dotcom-Monitor – New Feature Updates

Release 9 Notes - Functionality and Feature Updates. Dotcom-Monitor is continuing to add functionality that increases performance, adds flexibility, and gives the user more control over their monitoring.

Release 9 Notes – Functionality and Feature Updates

The first of several functionality and feature updates for 2014 have been made to Dotcom-Monitor.

Dotcom-Monitor

Added Functionality

Mobile Monitoring – BrowserView Monitoring using a Mobile browser on selected Apple Devices including: iPhone4, iPhone5, iPodTouch4, iPodTouch5, iPad1, iPad2, iPad3, iPad4, iPadMini. [Read More]

ActiveSync Mail Monitoring for Microsoft Exchange is now available at; USER PATH = Add New monitoring Device > ServerView Monitoring > ActiveSync Mail Task > Device Set-up / Continue > Add/Edit Task of ActiveSync Task Type

Multiple DNS Options delivers specific types of DNS monitoring within the ServerView, BrowserView, and UserView platforms, including: Device Cached, Non-Cached (ServerView only), Time-to-Live (TTL) Cached, as well as targeted DNS “External DNS Server”; USER PATH = Device > Edit / Continue > Task > DNS Options > DNS Resolve Mode
[Read More]

  • Device Cached; (a Device’s host URL DNS is cached after propagation to root DNS with first monitoring instance, the process a new user with a new computer at a new company would experience)
  • Non-Cached; (ServerView only), a fresh look-up for each instance of monitoring DNS propagating to the root DNS
  • TTL Cached; (“User Experience” “DNS is cached monitoring”, the process online users experience after their first visit to a website)
  • External DNS Server; (the DNS server target is specified by the user, not automated by the DNS process)

DNS Server Monitoring has several new custom options, including: Record Types (A, AAAA, NS, CNAME, SOA, TXT, MX, PTR, SPF), Recursion Desired Flag (Yes, No), Verify Response (All Servers, First Server), Servers Timeout Filter, Expected Answer, Expected Authority, Expected Additional, DNS Resolve Modes (Device Cached, Non-cached, TTL Cached, External DNS server). USER PATH = ServerView > Add new Monitoring Device > DNS server > Device Set-up / Click Continue > Add/Edit Task  [Read More]

Clicking “Run Now” pushes an instant test of a specific Device. Run Now tests from all enabled monitoring location agents. The test will display as an additional test within reporting on that Device. Within UserView videos of the test from all monitoring agent locations will be available within an online report; USER PATH = Device > Actions > Run Now

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Added Features

Sorting of Comments by the Start Date or End Date of the Comment, USER PATH = Configure > Comment Log > Start Date column / End Date column

Clicking “Edit in EveryStep” allows for editing of a UserView script by downloading it and opening the EveryStep Scripting Tool ; USER PATH = click a Device > open the Device’s list of Tasks > click the task Action > click “Edit in EveryStep” link

Added Error Chart to Waterfall report summary in BrowserView and UserView; USER PATH = BrowserView > Device ABC > Actions > input report selection criteria, click Report > Submit > click left side Waterfall chart icon (red/yellow/blue) > click Errors tab

Added Change select criteria to summary reports in ServerView, BrowserView, and UserView.

  • ServerView; USER PATH = select Device > Actions > Report > input report selection criteria (Monitoring Locations, Response Filter, Schedule, Start Date, End Date), click Submit > click Change select(ion) Criteria link > input new report selection criteria (All locations/Detail (location) selection, Response filter, Schedule, (Date) Range), click Apply.
  • BrowserView; USER PATH = select Device > Actions > Report > input report selection criteria (Monitoring Locations, Response Filter, Schedule, Start Date, End Date), click Submit > click Change Select(ion) Criteria link > input new report selection criteria (All locations/Detail (location) selection, Response filter, Schedule, (Date) Range), click Apply.
  • UserView; USER PATH = select Device > Actions > Report > input report selection criteria (Monitoring Locations, Response Filter, Schedule, Start Date, End Date), click Submit > click Change Select(ion) Criteria link > input new report selection criteria (All locations/Detail (location) selection, Response filter, Schedule, (Date) Range), click Apply.
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