SLA Management 101: How to Create a Meaningful Web Performance SLA
We explore the distinctions of “high-quality monitoring” and outline what to look for when employing monitoring as part of an SLA management strategy.
Airline Website Outage – Delta Website Goes Down
Delta website outage – customer frustrations run high as Delta Air Lines mobile app and booking website go down.
Keep the Stream Flowing – Streaming Video Monitoring
With the advent of video streaming comes a rise in performance problems, including pixilation, buffering, and latency. Therefore, the importance of keeping the stream flowing has never been more crucial; every second of delayed video load time increases the likelihood that your target market will go elsewhere for the content.
Major Webhost Outage | Bluehost, HostGator and HostMonster Go Down
The Downside to Big Box “Retail” Hosting Companies – As we learned while exhibiting at HostingCon 2013, the hosting market is evolving and consolidating. So, when one brand-name hosting provider goes down it can actually impact several other “brands”, which many people think of as separate companies.
DDoS Attacks on Banks | Cyber Attacks on US Banks Continues
If you bank with anyone larger than a local credit union, it’s likely your bank’s website has been attacked within the past few months as recent denial-of-service cyber attacks have increased in both frequency and severity. An April 2013 NBC News report found that in the six weeks prior, 15 of the nation’s largest banks were offline for a total of 249 hours due to denial of service cyber attacks.
Online Banking Outage: Wells Fargo down
Dotcom-Monitor is tracking a Wells Fargo down website based on a consistent failure to connect host issues that began at approximately April 4, 12 PM CST. Dotcom-Monitor has been tracking a history of banking website outages for several months and has provided analysis of banking outages for the financial industry for issues involving recent PNC bank outages, U.S. Bancorp outages, and a previous Wells Fargo outages.
Achieve Real Flash Monitoring to Ensure Web Performance
Flash Monitoring for Web Performance – Adobe Flash has played an important role in making the Internet a more engaging, interactive place. It serves as one of the preeminent Web 2.0 Rich Internet Applications (RIAs) by allowing enterprises to deliver a high quality on-line experience. Web designers use Flash to incorporate active and interactive content like video and animations. Flash continues to be important driver behind appealing web content and unique user experiences.
However, properly monitoring Flash to ensure users have a consistently compelling user experience, presents a challenge.
Three Ways to Measure Content Delivery Networks ROI | CDN Monitoring
Monitoring Content Delivery Networks enables webmasters to regain control of delivery and deployment of CDN content. Monitoring tools that reach into element-level performance of web pages, such as BrowserView Monitoring at Dotcom-Monitor, enable webmasters to quantify returns and increase efficiency of Content Delivery Networks.
Media Stream Monitoring Tool | Streaming Media Monitoring Formats List
Earlier this week Dotcom-Monitor announced ServerView Monitoring™ Media Stream. This technology allows users to monitor a broad range of streaming content from an external “user experience” perspective. In addition to comprehensive data and diagnostic aspects, customizable alerts may be setup for each media stream to continually monitor media performance and availability. Interactive waterfall charts and drill downs amongst the data allow users to locate and repair problems, significantly reducing mean time to repair (MTTR).
Below is a list of streaming media formats currently available for monitoring and testing:
Vimeo Website Down – Dotcom-Monitor Verified Vimeo Website Outage
Vimeo Website Down – At approximately 1:30pm CST on 01/16/2013 Dotcom-Monitor began sending alerts to its clients regarding Vimeo webpage elements timing out. Vimeo, is a U.S.-based video-sharing website on which users can upload, share and view videos. Dotcom-Monitor testing verified intermittent connection Vimeo outages occurring from worldwide locations. Dotcom-Monitor captured a video of the Vimeo outage homepage error (note the 5-second domain name server (DNS) load time) using its UserView Monitoring – Video Capture Technology.
Recording Web Application Errors | Experience vs Perceived Experience
UserView Monitoring video is more than a perceived user experience metric, it is the most direct record of user experience performance in the web application monitoring market today. As a result, time and dollars can be invested targeting optimization efforts that you can see will improve your bottom line.
When web application errors occur, saving time, effectively communicating with your team, and seeing the web application error from the user’s view reduces the impact of the error and provides a more direct view of optimizing web applications for the future.
Update on U.S. Bancorp, PNC, Wells Fargo Outage: Reported Cyber Attack
Dotcom-Monitor is tracking the current Wells Fargo Bank outage as well as a reported US Bank outage and PNC outage. Dotcom-Monitor cannot confirm a denial of service attack is behind the current bank issues. We will provide updates on information regarding these banking websites as we research the issue.