Description
Jacob Hall is Lead Site Reliability Engineer at Dotcom-Monitor, where he works on the reliability and performance of websites, web applications, APIs and cloud infrastructure. His focus is finding service failures early and helping teams understand their causes and impact.
His day-to-day work includes synthetic monitoring, real browser testing, API monitoring and incident response. He connects monitoring results with alerting and operational workflows so teams can investigate availability and performance problems across distributed systems.
Jacob also works with Phone Number Monitoring, an independently operated sister company of Dotcom-Monitor. There, his work includes phone line uptime, IVR testing, DTMF automation, voice prompt validation and call quality measurement.
He writes about site reliability engineering, web and API monitoring, and the practical challenges of keeping essential phone systems available.
Expertise
- Synthetic monitoring at enterprise scale
- Real-user and synthetic monitoring correlation
- Headless-browser scripting and Chromium compatibility
- Load testing for high-traffic web and mobile applications
- Application performance monitoring and waterfall analysis
- Alert tuning, escalation policy, and on-call practice
- IVR, VoIP, and SIP monitoring for telephony platforms
- Site reliability engineering across .NET, Azure, and AWS
SRE Principles: The 7 Fundamental Rules