Description
As a Site Reliability Engineer at Dotcom-Monitor, Jacob is responsible for the uptime, performance, and 24×7 operational health of the platform behind Dotcom-Monitor’s enterprise customers. His work spans synthetic and real-user monitoring strategy, headless-browser scripted testing at scale, load testing on the LoadView platform, and incident response across distributed web and mobile applications. Jacob also supports phonenumbermonitoring.com, Dotcom-Monitor’s sister brand, applying the same reliability discipline to IVR, VoIP, and SIP monitoring. A full-stack developer in the Microsoft .NET, Azure, and AWS stacks, he writes regularly about synthetic monitoring at scale, alert tuning, and the operational realities of running observability platforms in production.
Expertise
- Synthetic monitoring at enterprise scale
- Real-user and synthetic monitoring correlation
- Headless-browser scripting and Chromium compatibility
- Load testing for high-traffic web and mobile applications
- Application performance monitoring and waterfall analysis
- Alert tuning, escalation policy, and on-call practice
- IVR, VoIP, and SIP monitoring for telephony platforms
- Site reliability engineering across .NET, Azure, and AWS
SRE Principles: The 7 Fundamental Rules