Monitor core Exchange Server components and ensure all services are working.
Microsoft Exchange ActiveSync is a proprietary technology that enables devices to synchronize mail clients with Microsoft Exchange Server mailboxes. Most smartphones and a number of desktop mail applications use ActiveSync to access Exchange. If ActiveSync is down, services such as push email, calendaring and contact sync are unavailable to end users.
Dotcom-Monitor offers the world’s only tool for monitoring ActiveSync externally. ActiveSync Monitoring logs into an Exchange server, sends an email to a specified mailbox and then retrieves the same email. This round-trip check ensures that ActiveSync is working and Exchange is processing emails properly.
Outlook Web Access (OWA) provides an interface to access Exchange mailboxes via a web browser. Outlook Web Access relies on Microsoft’s IIS web service and an Exchange store to work properly. Using Dotcom-Monitor’s Everystep Scripting Tool, monitoring scripts can be created to monitor Outlook Web Access by simulating a login via a real web browser and then verifying contents of the mailbox.
Dotcom-Monitor’s MetricsView platform monitors the dozens of in internal metrics exposed by Performance Counters. For example, you may monitor Active Delivery Time to a mailbox to analyze how long it takes to process the message before it gets to the mailbox. Set up alerts for real-time, statistical thresholds based on everything from your email database capacity to overall server health. Create reports based on usage, delivery verification or even using historical data to dig deep into performance trends. Learn more >