Customer Experience (CX)

Today, customer experiences can be shared in an instant, influencing how others perceive your business. Ensure you are delivering an outstanding customer experience by monitoring your applications, websites, and APIs. It is a fundamental part of the process that can affect brand loyalty and your organization’s reputation.
page speed

Fast. Stable. Scalable. Available.

Monitoring is an essential factor after an application, site, or web service goes live. Speed, uptime, and availability are some of the critical performance benchmarks required to understand the performance of your applications against the customer experience. Keep your customers happy and coming back.

web network

Global Performance Monitoring

Monitor from locations around the world based on the regions that represent where your customers come from. Dotcom-Monitor can alert you and your teams when performance issues or downtime occurs.

24 hours

Proactive & Continuous Monitoring

Do not wait for a customer to notify your team when an issue occurs. By then it may be too late. Continuously monitoring your applications, websites, services, and infrastructure will help you deliver a better experience. Your customers will thank you, even if they do not notice.

performance reporting

Dotcom-Monitor Platform Overview

End-to-end performance monitoring solutions for all your websites, web applications, APIs, web services and infrastructure.
Web Services Monitoring

Web Services Monitoring

WebView monitors uptime, performance, and functionality of your web services to ensure they are running optimally. Learn More

Web Page Monitoring

Web Page Monitoring

BrowserView monitors page load speed at an element-level, using multiple browsers from around the world. Learn More

Web Application Monitoring

Web Application Monitoring

UserView monitors multi-step web transactions for performance, functionality and accessibility around the globe. Learn More

Infrastructure Monitoring

Infrastructure Monitoring

ServerView is a highly configurable platform that monitors performance and functionality of multiple internet services. Learn More

Performance Counter Monitoring

Performance Counter Monitoring

MetricsView allows you to monitor Linux, Windows, or custom performance counters and devices not connected to the Internet. Learn More

Key Monitoring Features

Everything you need from an all-in-one monitoring platform – and more!

Global Monitoring Network

Ensure global availability, speed, and performance from over 30 monitoring locations on a variety of major networks around the world. Quickly identify where performance issues originate. Take quick action to correct errors and ensure an optimal end-user experience.

monitoring locations
web page monitoring alerts

Instant Alerts

Always know how your services are performing. Customizable alert templates, mechanisms, and options allow you to setup and configure alert options that meet the needs of your business. Dotcom-Monitor integrates with third-party incident response and collaboration tools, like PagerDuty, Slack, ServiceNow, and more. Reduce mean time to repair (MTTR) by knowing exactly when and where users are experiencing issues.

Configurable Reports and Dashboards

Identify the cause of downtime or performance issues through real-time dashboards, detailed waterfall charts, and element-level metrics. From component-level to high-level summary analysis, teams can select from a variety of reports, dashboards, and visualizations. Track performance of all your monitored devices to ensure you are meeting agreed upon SLA requirements.

configurable reports
See how Dotcom-Monitor can work for your organization!

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