Customer Experience (CX)

Today, customer experiences can be shared in an instant, influencing how others perceive your business. Ensure you are delivering an outstanding customer experience by monitoring your applications, websites, and APIs. It is a fundamental part of the process that can affect brand loyalty and your organization’s reputation.

Dotcom-Monitor Platform Overview

End-to-end performance monitoring solutions for all your websites, web applications, APIs, web services and infrastructure.

Key Monitoring Features

Everything you need from an all-in-one monitoring platform – and more!

Global Monitoring Network

Ensure global availability, speed, and performance from over 30 monitoring locations on a variety of major networks around the world. Quickly identify where performance issues originate. Take quick action to correct errors and ensure an optimal end-user experience.

Instant Alerts

Always know how your services are performing. Customizable alert templates, mechanisms, and options allow you to setup and configure alert options that meet the needs of your business. Dotcom-Monitor integrates with third-party incident response and collaboration tools, like PagerDuty, Slack, ServiceNow, and more. Reduce mean time to repair (MTTR) by knowing exactly when and where users are experiencing issues.

Configurable Reports and Dashboards

Identify the cause of downtime or performance issues through real-time dashboards, detailed waterfall charts, and element-level metrics. From component-level to high-level summary analysis, teams can select from a variety of reports, dashboards, and visualizations. Track performance of all your monitored devices to ensure you are meeting agreed upon SLA requirements.