{"id":22292,"date":"2023-10-26T00:09:40","date_gmt":"2023-10-26T05:09:40","guid":{"rendered":"https:\/\/www.dotcom-monitor.com\/solucoes\/monitorizacao-de-infra-estruturas-dotcom-monitor\/ferramentas-de-monitorizacao-voip-dotcom-monitor\/monitorizacao-de-numeros-de-telefone-dotcom-monitor\/"},"modified":"2026-07-18T18:30:08","modified_gmt":"2026-07-18T23:30:08","slug":"monitorizacao-de-numeros-de-telefone-dotcom-monitor","status":"publish","type":"page","link":"https:\/\/www.dotcom-monitor.com\/pt-br\/produtos-de-monitoramento\/monitorizacao-de-numeros-de-telefone-dotcom-monitor\/","title":{"rendered":"Phone Number Monitoring"},"content":{"rendered":"
Home\t\t\t\t<\/p>\n
\t\t\t\t\tEnsure all your phone numbers \u2014 toll-free, landline, mobile, fax, and VoIP \u2014 are up and working 24\/7. Dotcom-Monitor monitors SIP\/VoIP infrastructure at the protocol level; our sister company phonenumbermonitoring.com verifies phone line availability and IVR routing with real test calls. For IT\/DevOps teams managing VoIP servers and PBX infrastructure<\/p>\n Explore SIP Monitoring \u2192<\/p>\n For businesses ensuring toll-free, landline, and IVR systems stay operational<\/p>\n Explore Phone Line Monitoring \u2192<\/p>\n Dotcom-Monitor provides enterprise-grade VoIP monitoring tools to track SIP trunks, troubleshoot VoIP issues, and ensure reliable voice communications. Our VoIP monitoring software simulates real SIP calls to detect problems before they impact your business.<\/p>\n From SIP\/VoIP protocol monitoring to real-time phone line availability checks, toll-free number tracking, and IVR testing \u2014 complete coverage for every communication channel your business relies on.<\/p>\n Dotcom-Monitor<\/p>\n What it monitors<\/p>\n VoIP servers, PBX systems, SIP endpoints<\/p>\n Technical level<\/p>\n High \u2014 requires SIP credentials and server access<\/p>\n Protocol support<\/p>\n SIP, TLS, SRTP, RFC 3261 compliant<\/p>\n Expected results<\/p>\n SIP 200 OK, 486 Busy, 408 Timeout, or error codes<\/p>\n Best for<\/p>\n IT\/DevOps teams managing VoIP infrastructure<\/p>\n \t\t\t\t\t phonenumbermonitoring.com<\/p>\n What it monitors<\/p>\n Landlines, toll-free numbers, mobile, IVR systems<\/p>\n Technical level<\/p>\n Low \u2014 just enter your phone numbers<\/p>\n Protocol support<\/p>\n PSTN, toll-free (800), mobile, fax lines<\/p>\n Expected results<\/p>\n Ring, answer, IVR navigation, call quality<\/p>\n Best for<\/p>\n Call centers, healthcare, government, financial services<\/p>\n \t\t\t\t\t Dotcom-Monitor’s SIP monitoring creates agents that connect directly to your VoIP server or PBX using your SIP credentials. It verifies that your server is reachable, that registration succeeds, and that outbound calls complete with the expected result \u2014 all from 30+ global monitoring locations.<\/p>\n Unlike passive monitoring, SIP monitoring actively places test calls through your VoIP infrastructure, simulating real user behavior. When a call fails, times out, or returns an unexpected status (Busy instead of Answer), you receive an immediate alert before your users notice the problem.<\/em><\/p>\n \t\t\t\t\t \n\t\t\t\t\t\tSecure SIP sessions with TLS transport and SRTP media encryption\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tVerify SIP REGISTER requests succeed per RFC 3261\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tSimulate SIP call flows through your VoIP server and validate Answer, Busy, or No Answer protocol responses\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tTest SIP availability from monitoring nodes worldwide\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tSet maximum wait times and alert on slow or failed responses\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tConfigure DNS resolution mode and custom host mappings\t\t\t\t\t<\/p>\n \t\t\t\t\t01\t\t\t\t<\/p>\n Enter your VoIP server hostname, port, SIP username, and authentication credentials in the Dotcom-Monitor dashboard.<\/p>\n \t\t\t\t\t02\t\t\t\t<\/p>\n The monitoring agent registers as a SIP extension on your PBX, creating a binding between the caller ID and the monitoring node’s address.<\/p>\n \t\t\t\t\t03\t\t\t\t<\/p>\n The agent initiates a SIP INVITE through your VoIP server, simulating the call signaling flow with TLS and SRTP if enabled \u2014 without placing an actual phone call.<\/p>\n \t\t\t\t\t04\t\t\t\t<\/p>\n The result (Answer, Busy, No Answer) is compared against your expected outcome. Any mismatch triggers an immediate alert.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\tIndustries Served\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tMonitoring Uptime\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tReliability\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tTrusted Since\t\t\t\t\t<\/p>\n \t\t\t\t\tphonenumbermonitoring.com \u00b7 Sister Company\t\t\t\t<\/p>\n Phone Number Monitoring \u2014 our sister company \u2014 provides automated 24\/7 testing of your physical and virtual phone lines. Rather than monitoring protocols, it makes real test calls to verify that your numbers ring, are answered, and route correctly through your IVR systems.<\/p>\n Trusted since 2012 across healthcare, call centers, government, and financial services, it ensures that the phone numbers your customers rely on are always operational \u2014 before they discover otherwise.<\/em><\/p>\n \t\t\t\t\t \n\t\t\t\t\t\tAutomated test calls verify that your landline, mobile, toll-free, and fax numbers are connected and ringing 24\/7.\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tTrack hold times, agent availability, and call response times. Ensure SLA compliance with precision metrics.\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tNavigate your IVR menu tree automatically, verifying that every option routes to the correct destination.\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tVerify audio clarity, latency, and distortion on conference lines and shared communication systems.\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tReceive instant notifications via phone, email, or SMS the moment a number becomes unreachable.\t\t\t\t\t<\/p>\n \n\t\t\t\t\t\tComprehensive reporting with call success rates, response time trends, and historical performance data.\t\t\t\t\t<\/p>\n \t\t\t\t“I absolutely love the comprehensive monitoring services Dotcom-Monitor provides. The real-time alerts and detailed performance analytics have been a game-changer for our website’s uptime and speed. The global monitoring feature ensures that our site is optimized everywhere, and the intuitive dashboard makes it easy to track performance. Their customer support is exceptional \u2014 always responsive and efficient.”Tomer C.Managing Director \u00b7 Facilities ServicesVerified Capterra review \u00b7 March 2025 4.5<\/strong><\/p>\n \t\t\t 4.6<\/strong><\/p>\n \t\t\t 4.6<\/strong><\/p>\n \t\t\t All reviews sourced from Capterra verified reviews<\/a>. Ratings as of agosto 2026.<\/em><\/p>\n \t\t\t\t\tGet answers\t\t\t\t<\/p>\n For clarity on phone number monitoring and its importance, find answers to common questions below. If you need further information, please contact us<\/a>.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tWhat is phone number monitoring?<\/a><\/p>\n Phone number monitoring ensures that all phone numbers associated with a business \u2014 including landlines, mobiles, fax, and toll-free numbers \u2014 are available and responsive. Automated systems place scheduled test calls to verify that each number connects, rings, and routes correctly.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tWhat is VoIP monitoring?<\/a><\/p>\n VoIP monitoring is the process of tracking various metrics of VoIP call quality including latency, packet loss, jitter, and other metrics that affect the quality and reliability of a VoIP phone call.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tHow does phone number monitoring work?<\/a><\/p>\n Through automated systems, test calls are placed to your specified numbers at regular intervals, checking for responsiveness and reporting any inconsistencies or unavailability. For VoIP\/SIP infrastructure, Dotcom-Monitor connects directly to your server using SIP credentials to verify protocol-level availability.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tWhy is it essential to monitor phone numbers?<\/a><\/p>\n Monitoring phone numbers guarantees that businesses don’t miss critical communication \u2014 whether customer queries, sales calls, or support requests. It enhances customer trust, ensures business continuity, and lets you fix outages before your customers discover them.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tWhat are the best VoIP monitoring tools?<\/a><\/p>\n The best VoIP monitoring tools should provide real-time data, track a large range of VoIP metrics, and offer instant alerting via SMS, phone, and email. Dotcom-Monitor provides all these capabilities for enterprise-grade VoIP monitoring at scale.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tCan I monitor international phone numbers?<\/a><\/p>\n Yes. With Dotcom-Monitor and phonenumbermonitoring.com, you can monitor phone numbers regardless of their geographical location, ensuring global communication standards are met across all regions.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tCan VoIP calls be monitored?<\/a><\/p>\n Yes, VoIP calls can be monitored. Dotcom-Monitor’s SIP monitoring simulates calls through your VoIP infrastructure to verify availability and measure performance metrics like latency and call success rates.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tHow often should I monitor my phone numbers?<\/a><\/p>\n The frequency can vary based on business needs. For critical communication channels such as customer support lines, toll-free numbers, and emergency hotlines, real-time or short-interval monitoring (every 1\u20135 minutes) is advisable to ensure constant availability.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tWhat is IVR testing, and why is it important?<\/a><\/p>\n IVR (Interactive Voice Response) testing ensures that automated phone menu systems direct callers correctly. Automated IVR testing navigates your menu tree using DTMF tones, verifying that every option routes to the correct destination \u2014 essential for ensuring customers reach the right assistance without frustration.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tHow will I know if one of my numbers is unresponsive?<\/a><\/p>\n Dotcom-Monitor provides instant alerts through SMS, email, or phone, notifying you immediately of any issues detected \u2014 allowing for quick resolution before customers are impacted.<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\tWhat is the difference between SIP monitoring and phone line monitoring?<\/a><\/p>\n SIP monitoring operates at the protocol layer \u2014 it connects to your VoIP server using SIP credentials and verifies that registration and call routing work correctly at the infrastructure level. Phone line monitoring makes real test calls to your phone numbers to verify they ring, are answered, and route through IVR correctly. Use SIP monitoring for VoIP infrastructure; use phone line monitoring to verify customer-facing number availability.<\/p>\n Monitor phone number availability, toll-free lines, IVR systems, and VoIP infrastructure 24\/7. Start with Dotcom-Monitor’s SIP monitoring or visit Phone Number Monitoring for business phone line testing.<\/p>\n \t\t\t\t\t Home Phone Number Monitoring VoIP & Phone Number Monitoring Tools Ensure all your phone numbers \u2014 toll-free, landline, mobile, fax, and VoIP \u2014 are up and working 24\/7. Dotcom-Monitor monitors SIP\/VoIP infrastructure at the protocol level; our sister company phonenumbermonitoring.com … Read More<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"parent":68631,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22292","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.dotcom-monitor.com\/pt-br\/wp-json\/wp\/v2\/pages\/22292","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dotcom-monitor.com\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dotcom-monitor.com\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dotcom-monitor.com\/pt-br\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dotcom-monitor.com\/pt-br\/wp-json\/wp\/v2\/comments?post=22292"}],"version-history":[{"count":0,"href":"https:\/\/www.dotcom-monitor.com\/pt-br\/wp-json\/wp\/v2\/pages\/22292\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.dotcom-monitor.com\/pt-br\/wp-json\/wp\/v2\/pages\/68631"}],"wp:attachment":[{"href":"https:\/\/www.dotcom-monitor.com\/pt-br\/wp-json\/wp\/v2\/media?parent=22292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\tSIP \/ VoIP Monitoring
\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\tPhone Line Monitoring
\n\t\t\t\t\t<\/h3>\nComprehensive Phone Number Monitoring Solutions<\/h2>\n
\n\t\t\t\t\t\t\tSIP \/ VoIP Monitoring
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\n\t\t\t\t\t\t\t\t\tLearn More
\n\t\t\t\t\t<\/a><\/p>\n\n\t\t\t\t\t\t\tPhone Line Monitoring
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\n\t\t\t\t\tDotcom-Monitor\t\t\t\t<\/p>\nVoIP Monitoring Tools
\nfor Infrastructure Teams<\/h2>\n
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\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\tSIP Registration
\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\tSIP Call Simulation
\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t30+ Global Locations
\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\tResponse Thresholds
\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\tCustom DNS Options
\n\t\t\t\t\t<\/h3>\nHow SIP Monitoring Works<\/h3>\n
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\n\t\t\t\t\t<\/h4>\nPhone Line Monitoring
\nfor Business-Critical Numbers<\/h2>\n
\n\t\t\t\t\t\t\t\t\tVisit phonenumbermonitoring.com
\n\t\t\t\t\t<\/a><\/p>\n\n\t\t\t\t\t\t\tBasic Phone Line Monitoring
\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\tResponse Time Measurement
\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\tIVR System Testing
\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\tLine Quality Monitoring
\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\tMulti-Channel Alerts
\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\tDetailed Analytics
\n\t\t\t\t\t<\/h3>\nWhat Our Customers Say<\/h2>\n
\n\t\t\t\t“One of Dotcom’s best features is the push\/pull API capabilities that provide us with network performance data. We use this to monitor for performance issues as well as page loading stats. Dotcom-Monitor allows us to monitor multiple services within one interface and platform. It’s allowed us to operate more efficiently.”Gregory S.Manager \u00b7 Broadcast MediaVerified Capterra review \u00b7 May 2020
\n\t\t\t\t“I have been thoroughly impressed with the level of detail and comprehensiveness of the reports generated by the software. Moreover, the support team at Dotcom-Monitor has exceeded my expectations. On almost a daily basis, I reach out with various questions and they have consistently demonstrated unwavering patience, providing detailed and insightful answers.”Shirin R.Software Test Engineer \u00b7 Computer SoftwareVerified Capterra review \u00b7 February 2023
\n\t\t\t\t“I’m a network analyst and use Dotcom tools inside the ISP I work, it’s a really good and reliable tool for monitoring things along the network, and testing network components, I usually use it to make diagnostics of servers latency, and dns resolve time.”Leonardo J.IT & Network Infrastructure Analyst InternetVerified Capterra review \u00b7 October 2022<\/p>\n
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\n\t\t\t\t\t\t\tCapterra\t\t\t\t\t\t<\/p>\n83 reviews<\/p>\n
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\n\t\t\t\t\t\t\tEase of Use
\n\t\tCapterra Score reviews<\/p>\n
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\n\t\t\t\t\t\t\tCustomer Service
\n\t\tCapterra Score reviews<\/p>\nFrequently Asked Questions<\/h2>\n
Start Phone Number Monitoring Today<\/h2>\n
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\n\t\t\t\t\t\t\t\t\tVisit Phone Number Monitoring
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