Mail Server Monitoring

For SMTP, POP3 and IMAP Servers

Verify that your SMTP, POP3 and IMAP email servers are up, available, and functioning properly. Mail server monitoring continually logs in to your mail servers throughout the day to ensure that everyone in your organization is able to send and receive mail properly.

Combine mail server monitoring with DNSBL monitoring and check your domain against email blacklist servers to prevent inadvertent delivery issues.

Mail Monitoring Options

Email Monitoring Supports:

  • Server Logins
  • Port Parameters
  • SSL COnnections
  • Timeout Threshold

SMTP Monitoring

SMTP Simple Mail Transfer Protocol (SMTP) is the Internet protocol for electronic mail delivery. Most mail servers today use this protocol to deliver and receive e-mail.

Whenever you send an e-mail, your e-mail client interacts with the SMTP server to handle the sending. The SMTP server on your host may have conversations with other SMTP servers to actually deliver the e-mail.

ServerView agents monitor your SMTP server by connecting to specified mail server and doing an SMTP handshake. If a remote server does not respond to a handshake or it is unavailable, you will receive an instant alert.

POP3 / IMAP Monitoring

Post Office Protocol version 3 (POP3) and Internet Message Access Protocol (IMAP) monitoring checks your incoming mail servers. Our remote agent connects to your mail server and then logs in using a user name and password that you provide. If a connection to your incoming mail servers fails you’ll be notified immediately.

Full Circle Mail Server Monitoring

Round trip email monitoring provides a complete end-to-end check of your send and receive mail servers. The first monitoring agent tests the SMTP server by sending an e-mail to a designated e-mail address.  Once the email has been sent, another agent attempts to log in and retrieve the e-mail from your POP3 or IMAP server.

An alert is sent if the SMTP or POP3/IMAP processes result in error or the mail is not found within a specified time-out period.