Tag: System Status Updates

Resolved System Status – Monitoring Issue

December, 22 2014 – On Dec. 22, 10:25 AM – 10:35 AM CST the Dotcom-Monitor system experienced a system issue that resulted in intermittent monitoring from all monitoring locations. As a result, some clients experienced gaps in monitoring. Research determined the issue was caused by a database issue, which was

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System Software Update at AL Monitoring Location

December 23, 2014 – Dotcom-Monitor will be updating system software at our Montreal, Canada (AL) monitoring location. The expected maintenance period is Dec. 23, 2 AM – 7 AM CST. During this period there may be gaps in monitoring from the AL location. We apologize for any inconvenience this update may cause. If

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System Software Update at AF Monitoring Location

December 22, 2014 – Dotcom-Monitor will be updating system software at our Johannesburg, South Africa (AF) monitoring location. The expected maintenance period is Dec. 22, 3 AM – 7 AM CST. During this period there may be gaps in monitoring from the AF location. We apologize for any inconvenience this update may cause. If you

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System Software Update at CA Monitoring Location

December 18, 2014 – Dotcom-Monitor will be updating system software at our California (CA) monitoring location. The expected maintenance period is Dec. 19, 2 AM – 7 AM CST. During this period there may be gaps in monitoring from the CA location. We apologize for any inconvenience this update may cause. If

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December 2, 2014 – Intermittent Issues

December 2, 2014 – The Dotcom-Monitor system experienced intermittent outages from approximately 10:015 PM – 11:45 PM (CST). During that period some clients may have experienced gaps in monitoring. This did not impact uptime calculations or reporting. All issues appear to be resolved at this time. Please direct any questions

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Texas Monitoring Location Back Online

The Dotcom-Monitor server at the Texas (TX) monitoring location is back online as of  11/24/2014 05:00 PM CST. We apologize for any inconvenience. Any questions regarding your report history may be directed to our support staff. Thank you.

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Texas Monitoring Location Offline

The Dotcom-Monitor server at the Texas (TX) monitoring location is currently offline due to hardware issues.

Support at the TX location is working to get the server back online. We will provide more updates on time-to-repair as soon as they become available.

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Colorado Monitoring Location Back Online

The Dotcom-Monitor server at the Colorado (CO) monitoring location is back online as of 11/11/2014 10:30 AM CST. During this outage there were no responses from the CO location. Uptime/downtime checks from the CO location were disabled from the monitoring rotation at the time of inaccessibility and will not be

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Colorado Monitoring Location Offline

The Dotcom-Monitor server at the Colorado (CO) monitoring location has been unavailable since Saturday, September 8, 10:28 pm. Monitoring from the CO location was moved out of rotation on Monday, Sept. 10, 9:54 am CST. Support at the CO location is working to get the server back online. We will

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Amazon-East Monitoring Location is Running Normally

July 11, 10am CST – The Amazon-East monitoring location is running normally. A full re-install of the monitoring “instance” was completed at 10am CST for the Amazon-East monitoring location. For clients using Amazon-East location it was automatically re-added to the monitoring rotation as of July 11, 10am CST. As noted here,

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