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Tag: System Status Updates

Dotcom-Monitor Issues

Dotcom-Monitor detected a problem with database index starting 8:20 AM CST. The issue was resolved around 8:40 AM CST by rebuilding the index. During that time clients may notice gaps in monitoring.

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Dotcom-Monitor – Login issue

August 27 – Dotcom-Monitor is tracking a current widespread Level 3 issue impacting the Level 3 network in North America. The issue has also impacted  the log-in and trouble ticket aspect of the Dotcom-Monitor system itself. Dotcom-Monitor is working directly with Level 3 to resolve the issue and will provide an update when more details become

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Dotcom-Monitor Issues – Root Cause

Upon further investigation and working with hardware vendor, the root cause was attributed to the storage controller firmware bug. In the next few days we will be updating the firmware to resolve this specific issue

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