Tag: System Status Updates

Mumbai, India Monitoring Location Issue

April 19, 2016 – Monitoring from Dotcom-Monitor location at Mumbai, India is unavailable since 04/19/2016 9:45 AM CST due to network issues. ISP tech support is working for resolution. We will provide update as soon as it becomes available.

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Warsaw, Poland Monitoring Location Issue

April 18, 2016 – Monitoring from Dotcom-Monitor location at Warsaw, Poland is unavailable since 04/18/2016 1:55 AM CST due to network issues. ISP tech support is working for resolution. We will provide update as soon as it becomes available.

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Video Capture Service Issue

April 11th, 2016. Video Capture service currently experience some issue and may miss some recordings. Monitoring and all other functionality is not effected. Dotcom-Monitor is working on restoring video capture to 100% capacity.

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Web Server Performance Issue

April 8th, 2016. Between 12:15 AM and 12:30 AM CST, one of the web servers experienced performance degradation that effected some of the clients. Web server was manually restarted to resolve the situation. Monitoring and Alerting was not effected.

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Amazon Japan ISP Maintenance

April, 7  2016. As per notice from Amazon Japan ISP, network maintenance within Clara Online Backbone Network will be performed on: Apr 19th, 2016(Tue) 0:00 – 6:00 (JST) Apr 26th, 2016(Tue) 0:00 – 6:00 (JST) There is a possibility that monitoring from Amazon Japan location may be unavailable during these periods.  

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Web Server Performance Issue

April 4th, 2016. Between 5:00 AM and 5:20AM CST, one of the web servers experienced performance degradation that effected some of the clients. Web server was manually restarted to resolve the situation. Monitoring and Alerting was not effected.

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Hong Kong, China Monitoring Location Issue

March 29, 2016 – Monitoring from Dotcom-Monitor server at Hong Kong, China is unavailable since 03/29/2016 17:30 PM CST. We are working with hosting provider to resolve the issue. We will provide update as soon as it becomes available.

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