Tag: System Status Updates

New Number for SMS Alerts

April 26, 2016 – 5:05pm CST – Dotcom-Monitor has provisioned a new SMS alerting number. All Dotcom-Monitor alerts will now be sending from (218) 210-8233.

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SMS Service Issues

April 25, 2016 – The Dotcom-Monitor SMS alerts are experiencing issues involving clients using AT&T and Sprint. Clients using Verizon SMS alerts are not experiencing any issues. Dotcom-Monitor is working with its SMS provider to remedy the issue. We will provide updates when new information becomes available. April 26, 2016

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Monitoring delay

April, 25  2016. Between 4/24/2016 11:20 PM and 4/25/2016 01:15 AM Dotcom-Monitor experienced some intermittent delay in monitoring. Dotcom-Monitor identified the root cause for the issue. The permanent fix will be applied next week.

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Hong Kong, China Monitoring Location Issue

April 22, 2016 – Monitoring from Dotcom-Monitor location at Hong Kong, China is unavailable since 04/22/2016 2:10 PM CST due to network issues. ISP tech support is working on resolution. We will provide update as soon as it becomes available.

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Monitoring delay

April, 21  2016. Between 9:00 and 9:35 PM Dotcom-Monitor experienced some delay in monitoring. The team is researching the root cause and will post update once the issue has been identified. As of 9:35 PM all monitoring is working normally.

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Mumbai, India Monitoring Location Issue

April 19, 2016 – Monitoring from Dotcom-Monitor location at Mumbai, India is unavailable since 04/19/2016 9:45 AM CST due to network issues. ISP tech support is working for resolution. We will provide update as soon as it becomes available.

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