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June 11 – Some Users May Be Experiencing Isolated Chart/Video Issues

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June 11, 10:00 am CST, 2015 – Dotcom-Monitor is currently aware that some accounts may be experiencing issues with running charts and video reports of errors. We are working on the issue and will provide an update on changes in this status as information becomes available.

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June 11, 4:25 pm CST, 2015 – Update: The issue with videos is resolved. The development team traced the issue to a server utilization configuration, which is being assessed for refinement to avoid similar issues in the future. Some accounts may continue to experience an inability to load charts. We are investigating the issue.

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