Author: Tech Support

Issues with monitoring at Hong Kong (China) monitoring location for BrowserView and UserView platform devices have been resolved.

Monitoring from Dotcom-Monitor server at Hong Kong (China) has been experiencing issues with monitoring for BrowserView and UserView platform devices (ServerView platform devices work as expected). There can be gaps for monitoring responses from Hong Kong location for BrowserView and UserView platforms. We are working with provider on resolution. We

World-wide network issues due to Level3/Centurylink IP routing should be resolved.

There are appears to be world-wide network issues due to Level3/Centurylink IP routing.  We are seeing network looping and bad routing on many network destinations.  Here is a link to a Twitter thread explaining the outage: https://twitter.com/g_bonfiglio/status/1300022993251446785. Centurylink site is down, and no additional information available at this time. Downdetecter

During a week of 8/17/2020 – 8/18/2020 between 01:00 AM and 05:00 AM CST scheduled maintenance of the following monitoring locations will be carried out: Monitoring responses from particular location may be absent during maintenance period.

During a week of 8/10/2020 – 8/14/2020 between 01:00 AM and 05:00 AM CST scheduled maintenance of the following monitoring locations will be carried out: Monitoring responses from particular location may be absent during maintenance period.

During a week of 8/3/2020 – 8/7/2020 between 01:00 AM and 05:00 AM CST scheduled maintenance of the following monitoring locations will be carried out: Monitoring responses from particular location may be absent during maintenance period.

During a week of 7/27/2020 – 7/31/2020 between 01:00 AM and 05:00 AM CST scheduled maintenance of the following monitoring locations will be carried out: Monitoring responses from particular location may be absent during maintenance period.

As per ISP, maintenance of monitoring location at Miami (Florida, USA) has been completed. Location is available for monitoring.

Monitoring location at Miami (Florida, USA) can be unavailable for monitoring due to server maintenance according to ISP. We’ll provide an update as soon as we have any.