Author: Tech Support

Hong Kong, China location should be back to normal.

Monitoring from Hong Kong, China location for BrowserView and UserView platforms is unavailable due to provider issues. We’re working with ISP to provide us with detailed information about the issue and possible resolution. We will provide an update as soon as it becomes available.

During a week of 4/6/2020 – 4/10/2020 between 01:00 AM and 05:00 AM CST scheduled maintenance of the following monitoring locations will be carried out: WA: Seattle, USA (4/6/2020) BJ: Beijing, China (4/7/2020) IN: Mumbai, India (4/8/2020) HK: Hong Kong, China (4/9/2020) CO: Colorado, USA (4/10/2020) Monitoring responses from particular

Dotcom-Monitor location at Tel-Aviv (Israel) is back online.

Dotcom-Monitor location at Tel-Aviv (Israel) is unavailable for monitoring due to server failure. We’ll provide an update as soon as it becomes available.

Minneapolis (Minnesota, USA) location should be back to normal.

Monitoring from Minneapolis (Minnesota, USA) location can be affected by intermediate network issue which can result into DNS resolve errors when resolving using INCAPDNS.NET servers. We are working with provider and will provide update on any progress.

Dotcom-Monitor location at Buenos Aires, Argentina is back online and available for monitoring.

Monitoring from Dotcom-Monitor location at Buenos Aires, Argentina is unavailable due to server problem. We will provide update as soon as it becomes available.

Monitoring server at Denver (Colorado, USA) is being moved to new data center location. The server is currently in transit and will be back online as soon as possible.