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Author: Brad Canham

Akamai DNS Outage – Akamai Technologies Goes Down Many Clients Offline

Aug. 1, 2013 – Dotcom-Monitor tracked an Akamai DNS outage today.

Dotcom-Monitor clients that utilize Akamai may have received error messages associated with the Akamai DNS outage lasting from 5-7 minutes starting at approximately 11:01 am CDT.

The Akamai DNS outage, though brief, is only one of several high-profile DNS outage issues that has occurred in the past year. In the recent past, Dotcom-Monitor has detected several high-profile DNS outages for its clients, including…

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Charles Schwab Website Down | Schwab.com Downtime Issue

April 23, 2013, 4:59 PM CST – Charles Schwab Website Down. At this time, Dotcom-Monitor is tracking a Schwab downtime issue. As of 4:49 PM CST the errors include very long load times from most worldwide monitoring locations, including: Minnesota, New York, London, California, Hong Kong, Montreal, Frankfurt, Colorado, Sydney, Texas, Amsterdam, Tel-Aviv, Amazon East Cloud, Shanghai, Buenos Aries, Amazon Cloud-Japan, and South Africa.

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Silverlight Monitoring with Rich Internet Application Monitoring

A challenge for monitoring Silverlight is creating browser-driven monitoring scripts that mimic end user actions that won’t break due to the dynamic nature of Silverlight. In fact, many advanced monitoring solutions that use browsers won’t succeed in running a monitoring script through a rich interactive Silverlight application. In order to monitor Silverlight (or any RIA) an additional level of technical sophistication – beyond only a browser-driven monitoring script – is often needed.

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Online Banking Outage: Wells Fargo down

Dotcom-Monitor is tracking a Wells Fargo down website based on a consistent failure to connect host issues that began at approximately April 4, 12 PM CST. Dotcom-Monitor has been tracking a history of banking website outages for several months and has provided analysis of banking outages for the financial industry for issues involving recent PNC bank outages, U.S. Bancorp outages, and a previous Wells Fargo outages.

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Getting to the Core of Website Uptime – Part 1

Website Uptime isn’t a Condition, it’s a Calculation

Central to service level agreement (SLA) reports is the concept of website “uptime.” However, what exactly is uptime? Website uptime, in the recent past was often narrowly defined as the working vs. non-working condition of a web server, ie web server uptime. More recently, we have worked with many organizations that are carefully defining the details of website uptime vs. downtime, by taking into account variables like network uptime, server uptime, web application uptime, or website uptime, has become critical.

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Dotcom-Monitor Announces ServerView Monitoring™ Media Stream

Minneapolis, Minnesota – Feb. 5, 2013 – Dotcom-Monitor, (www.Dotcom-Monitor.com), today announces ServerView™ Media Stream Monitoring, a Software-as-a-Service (SaaS)-based media stream monitoring technology for Chrome, Flash, and Windows Media stream formats that monitors performance and availability. ServerView™ Media Stream monitors hundreds of online stream formats and codices from an external “user experience” perspective.

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Recording Web Application Errors | Experience vs Perceived Experience

UserView Monitoring video is more than a perceived user experience metric, it is the most direct record of user experience performance in the web application monitoring market today. As a result, time and dollars can be invested targeting optimization efforts that you can see will improve your bottom line.

When web application errors occur, saving time, effectively communicating with your team, and seeing the web application error from the user’s view reduces the impact of the error and provides a more direct view of optimizing web applications for the future.

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