Monitoring Web Application Performance and Transactions
Dotcom-Monitor® Web Site Application Monitoring
Do you need to ensure uptime and performance for complex web site applications? Then our Web Application Performance Monitoring Solution is for you.. Using Dotcom-Monitor® you can set up virtual users who will simulate the behavior of end-users from multiple locations around the globe. Dotcom-Monitor® will show you your system's uptime and performance over 24x7. The service will provide information for each step within your business application (examples include shopping carts, custom login member sections, sign-up processes, etc...) on whether it is working properly and within expected performance. If any problems are detected an immediate notifications are sent.
Dotcom-Monitor® Web Site Application Monitoring benefits, include:
- Analyzes each step within the transaction to ensure it is working properly
- Detailed performance metrics and availability statistics for each step within the transaction
- Provides overall performance and availability figures for the business process.
- Provides analysis and reports graphs to detect bottlenecks in the process or find the most often failing points.
Two Options: Web Application Platforms
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Option I
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UserView Monitoring™ UserView Monitoring™ utilizes a regular Internet Explorer browser as it steps through the application. "User experience" events, such as, mouse clicks, text typing, and hover events are executed by the UserView Monitoring™ browser exactly as they are executed by an actual end user. (NOTE: For most web application and transactional monitoring needs, UserView Monitoring™ is recommended.)
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Option II
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ServerView Monitoring™ The other platform for web application performance monitoring, ServerView Monitoring™, records and replays HTTP/HTTPS requests between a browser and the server. ServerView Monitoring™ is very useful when specifically monitoring for server performance during a web application or transaction. This monitoring service also supports dynamic variables, cookies, secure sites. ServerView Monitoring™ uses a custom process (not a regular browser) to replay the recorded steps, so it is not recommended for websites that heavy use JavaScript or Ajax.
For additional details about the differences between UserView Monitoring™ and ServerView Monitoring™ web application and transaction monitoring, please click here.
Macro Recorder: An Automated Recording Process
The Dotcom-Monitor "Macro Recorder" tool provides a quick and easy process for setting up monitoring of web applications and transactions for both platforms. A Windows-based application similar to Internet Explorer, the Macro Recorder records all the events that are happening during a step-by-step re-enactment of the monitoring needed for a web application or transactional process. Essentially, the Macro Recorder automates the recording of web application and transaction re-enactments for monitoring purposes.
After the step-by-step re-enactment is recorded the Macro Recorder uploads the entire process to the Dotcom-Monitor service. Then, the Dotcom-Monitor service sends the step-by-step re-enactment to its worldwide monitoring locations. Finally, Dotcom-Monitor's worldwide monitoring agents replay the step-by-step re-enactment on the monitored web application or transaction. The monitoring agents replay the step-by-step re-enactment at a specific monitoring frequency and look for error conditions, such as: connectivity problems, content issues, performance slowdowns, "end-user experience" errors, and other custom error conditions set by the owner of the account.
If a problem is detected and confirmed Dotcom-Monitor immediately initiates a variety of specialized probes, including: a network trace route, DNS traces, webpage code capture, and a webpage screen shot capture. The results of these probes and alerts are sent to the account owner, and notification groups created by the account owner, as part of the alerting process.
The probes serve to quickly pinpoint potential root causes of the problem and get that information to designated on-call responders as soon as possible.
In addition to problem detection and error alerting processes, the collection of a wide variety of performance data is ongoing. This performance data is available in a variety of report formats, including: a real-time dashboard, text, Excel, graphical, online, and email.
Pricing
The pricing for web application and transaction monitoring is based on three factors: the platform used (UserView Monitoring™ or ServerView Monitoring™), the total number of monitored steps/tasks, and the frequency (1-minute or, 3, 5, 10, 15-minute) of monitoring.
For example, a Dotcom-Monitor account owner - an online toy parts manufacturer and seller - wants to monitor three different website transactions. The first transaction is a shopping cart process with eight steps, the second is an employee login on the website with three steps, and the third is a reseller login and ordering process with six steps. The overall number of monitored tasks is a total of 17 steps in the combined transactions. To monitor the eight steps of the online shopping cart for "user experience" issues at a frequency of 5-minutes using the UserView Monitoring™ platform, a "UserView Monitoring™ Premium I package" is recommended. To monitor the combined nine steps of the employee login and reseller login/order processes at a frequency of every 5 minutes using the ServerView Monitoring™ platform, "ServerView Monitoring™ Premium I package" is recommended.
To refer to specific pricing packages for both platforms, UserView Monitoring™ and ServerView Monitoring™ click here.
Synopsis
Dotcom-Monitor transaction and web application monitoring reduces the cost of website performance and uptime issues by providing monitoring, alerting, analysis, and reporting. Dotcom-Monitor account owners have two platform options for monitoring web applications and transactions - UserView Monitoring™ and ServerView Monitoring™. Both platforms utilize the "Macro Recorder" a web application and transaction recording tool to simplify the set-up of monitoring for multi-step processes. Pricing is based on three factors, the platform used, number of monitoring tasks, and the frequency of monitoring.