Web Site Monitoring
Invades Asia
Hong Kong new site for Dotcom-Monitor Web Site Monitoring
January 20, 2004, Plymouth, Minnesota -- Dotcom-Monitor has
just added Hong Kong as its newest web site monitoring location,
bringing executive class monitoring to Asia.
"Companies need to know how
their web sites respond to customer usage," says Vadim Mazo,
CEO of Dotcom-Monitor. "Adding the Hong Kong monitoring station
means they will now be alerted if their web site is inaccessible
or slow to Asian customers."
The Hong Kong monitoring station
is a robot that visits a company's web site, simulating a human
visitor, and performs various functions, including surfing, form-testing,
shopping cart usage, etc. Performance speed, accessibility and response
times simulate a human user's experience.
Companies depend on remote web
site performance monitoring to respond quickly to emergencies (such
as an order form no working), as well as to plan for long-term upgrades
to ensure maximum satisfaction for customers. It is estimated that
$20 to $40 billion is lost each year from users who abandon slow
loading web sites.
Global web site monitoring secures
customers world-wide
Global marketers understand that
web sites respond differently in different parts of the world due
to trans-Atlantic connections, bottlenecks, the quality of local
connections, etc. "Just because a web site performs well in
New Jersey, does not mean a customer in Honk Kong or London benefits
from the same performance," Mr. Mazo says. "Monitoring
your web site from Hong Kong will tell you if you need to make changes
to better serve your Asian market."
While only 13% of U.S. home users
still use sub-56K Internet connections, that number is much higher
in less developed countries, meaning web sites optimized for U.S.
customers might not perform well overseas.
Hong Kong is the sixth monitoring
station in Dotcom-Monitor's global network. The other five sites
are:
- London, UK
- Minnesota, USA
- New York, USA
- California, USA
- Florida, USA
Dotcom Monitor is an executive
class web site monitoring company, offering top performance services
above and beyond the norm in the industry. Since 1998, its goal
remains to protect the reputation and profitability of online business
by bringing together monitoring, reporting, notification, escalation
and analysis in the combination best suited to a company's needs.
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