External Content Delivery Network Monitoring
Industry: Interactive Agencies
Business Challenge: Interactive agencies managing and maintaining optimal performance of CDN-based web content for clients and end-users.
Strategy: Interactive Agencies use Dotcom-Monitor, on behalf of their clients and end-users to test competing CDNs during initial evaluation, monitor CDN-based content for performance, manage optimal placement of content on CDN nodes, and enforce Service Level Agreements (SLA) with CDNs.
Results: With monitoring in place, Interactive Agencies increase client loyalty by ensuring optimal performance and responsive management off CDN-based content.
Ensuring Web Application Uptime
Industry: On-demand business communication technologies
Business Challenge: Monitoring Internet-based applications worldwide in a cost-effective manner.
Strategy: Use Dotcom-Monitor traceroutes to document the problem with their DNS service as the provider denied there were any issues on their end.
Results: The DNS service provider admitted they had an issue with their upstream network provider and tasked the provider to correct the problem.
Web Performance Monitoring
Industry: Online advertising
Business Challenge: Ensuring online availability and accessibility of advertising content from third parties.
Strategy: Dotcom-Monitor for performance monitoring and alert
- Improved availability and reliability
- Faster problem resolution
- Enhanced ecosystem management for greater performance and profitability
Independent Website Uptime Verification
Industry: Internet Hosting Services / Managed Hosting
Business Challenge: Delivering proof of a unique brand promise of 100% availability.
Strategy: Using Dotcom-Monitor, provide clients with independent performance data that measures availability from a user's perspective.
- Higher standard of accountability
- Improved client satisfaction
- Increased client loyalty and profitability