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Since 1999 Dotcom-Monitor has monitored online business performance for thousands of clients around the world. The case studies below are just a few of the success stories our clients see each day.
Industry: Interactive Agencies
Business Challenge: Interactive agencies managing and maintaining optimal performance of CDN-based web content for clients and end-users.
Strategy: Interactive Agencies use Dotcom-Monitor®, on behalf of their clients and end-users to test competing CDNs during initial evaluation, monitor CDN-based content for performance, manage optimal placement of content on CDN nodes, and enforce Service Level Agreements (SLA) with CDNs.
Results: With monitoring in place, Interactive Agencies increase client loyalty by ensuring optimal performance and responsive management off CDN-based content.
Download NowIndustry: On-demand business communication technologies
Business Challenge: Monitoring Internet-based applications worldwide in a cost-effective manner.
Strategy: Use Dotcom-Monitor® traceroutes to document the problem with their DNS service as the provider denied there were any issues on their end.
Results: The DNS service provider admitted they had an issue with their upstream network provider and tasked the provider to correct the problem.
Download NowIndustry: Online advertising
Business Challenge: Ensuring online availability and accessibility of advertising content from third parties.
Strategy: Dotcom-Monitor® for performance monitoring and notification
Results:
Industry: Internet Hosting Services / Managed Hosting
Business Challenge: Delivering proof of a unique brand promise of 100% availability.
Strategy: Using Dotcom-Monitor®, provide clients with independent performance data that measures availability from a user's perspective.
Results:
Industry: Internet retail, auto parts
Business Challenge: Declining online sales and customer complaints over website issues led to decreased revenues. Hosting company claimed all issues were resolved.
Strategy: Using Dotcom-Monitor®, independently verify website performance to ascertain whether problems exist and determine root causes.
Results:
Phishing attacks are growing steadily at 64% worldwide per year. As the concern over cyber threats grows, an untraditional use of website monitoring has become part of the cyber security portfolio. Learn how certain Dotcom-Monitor clients are provocatively addressing phishing attacks with website monitoring.The [read more]
In addition to the internal system security and protections a bank uses, external website monitoring aids in quickly recognizing and dealing with potential security threats. In many cases external monitoring provides the earliest warning and helps to pinpoint what is going wrong during a cyber attack.The [read more]
If you bank with anyone larger than a local credit union, it's likely your bank's website has been attacked within the past few months as recent denial-of-service cyber attacks have increased in both frequency and severity. An April 2013 NBC News report found that in the six weeks prior, 15 of the nation's [read more]
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