When a customer notifies you that your website is down, it has far more severe consequences than just embarrassment. Website downtime can mean loss of money, reputation, credibility and in a lot of cases, the overall feeling of security of your customers. As a survey report from Gartner showed website
Black Friday to Cyber Monday. That time of the year when we fight the crowds and traffic to squeeze a month’s worth of shopping into just a few fleeting days. Having worked in retail during my college years, I remember the customers lined up outside before 4:00 a.m., chomping at
In a recent report by IDC titled, “DevOps and the Cost of Downtime: Fortune 1000 Best Practice Metrics Quantified,” the cost of downtime was explored across Fortune 1000 organizations. The numbers they arrived at may surprise you. The average cost of application downtime among fortune 1000 companies was estimated at somewhere between 500,000 and 1 million dollars per hour! The total cost of downtime per year was estimated to be between 1.25 billion and 2.5 billion dollars per year.
Minnesota Give to the Max Day website crashes – The big giving day, Nov. 14, 2013, for GiveMN and the Razoo charity website that administers it, crashed today due to a reported overloaded system leaving contributors without a easy online avenue for contributing to favorite charities.
What is the true cost of a website outage? Today’s digital economy operations require round-the-clock uptime as the amount of revenue generated by e-businesses is growing at a phenomenal rate. Consider the following…
Better prepared. Get a monitoring service that conducts automatic trace route diagnostics when downtime and outages occur. And lets dream a little here…won’t it be cool if a website monitoring service took a video of the error and you could play it back so you could see what your user’s experienced? Website monitoring with video capture of downtime errors…so 2013 sounding, isn’t it? Or is it?
Dotcom-Monitor is currently monitoring the 12 Minnesota online retailers that ranked in the Internet Retailer 500 list in 2011. The website monitoring platform is currently aggregating information on Minnesota online retailers webpage speed, uptime / downtime, and details on the page element performance. Website homepages are being tested via an Internet Explorer browser running full page renders every 15 minutes from nine North American locations. These tests will not only provide a baseline for Minnesota’s top online retailers, but will also provide Dotcom-Monitor the data and analytics to pinpoint issues that occur on these Minnesota online company websites in relation to Black Friday, the Holiday Season and the increased traffic and server stress that will ensue.
Based on Internet Retailer magazine’s listing of the Internet Retailer 500, there are 12 Minnesota companies that ranked in the top 500 in 2011. With that in mind, Dotcom-Monitor (also a Minnesota-based company) set-up basic monitoring on these 12 top Minnesota online company homepages (run your own test here). The website monitoring gathered information on Minnesota online webpage speed, uptime/downtime, and details on the page element performance. By testing their home pages using an IE browser running every 15 minutes from nine North American locations over the course of a week, Dotcom-Monitor was able to pinpoint issues that are occurring on these Minnesota online company websites.
Company stakeholders are also carefully watching when highly publicized website crashes (such as Target’s website crash in 2011) impact Minnesota online retailers revenues and reputation with buyers. In 2012, according to Internet Retailer magazine now nearly all Minnesota online companies are monitoring their Web apps for performance. Monitoring helps these companies detect and diagnosis website errors during critical periods like the upcoming Black Thursday Eve, Black Friday, Cyber Monday, and the Holiday shopping season.
As the Nov. 6, 2012 Election Day nears the two presidential hopefuls are in a close standoff. This year, even more than in year’s past a candidate’s website play an important role in presenting the candidates views and as a fundraising conduit. Dotcom-Monitor has been tracking both candidates’ websites MittRomney.com and BarackObama.com for uptime and performance. After all, if the candidate’s website isn’t up, or isn’t performing well it neither presents the candidates views, nor raises funds. We monitored both sites in 15-minute increments from eight USA-only locations using Internet Explorer, non-cached, starting on October 26th 2:30 pm CST. We present our presidential election website performance findings to-date here on Oct. 30, 2012. We will provide updates on the websites’ performance over the next few days as the race continues to intensify.
Downtime events like the Sept 27, 2012, PNC Financials website outage make for compelling headlines, banker headaches, and bank website user annoyances. But, is this downtime more than that? Is it another locus-of-control (digital access to money) in the modern age that is spinning out-of-control into an encroaching cyber black hole of economic chaos? Well no, but… downtime and slow downs do have an impact.
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