Getting the most out of your Website Monitoring Service
Ensure your website monitoring service is focused on reducing your IT costs, not its own cost to provide monitoring. The Top 10 features to ask your external website monitoring service to provide.
Many basic website monitoring services cache DNS – and that’s a big problem. Monitoring that caches the domain name server (DNS) process will not detect many DNS propagation issues. In fact, DNS issues are increasing and relatively common (note the AT&T DNS outages, GoDaddy DNS outages in 2012).
Slow monitoring – checking only once-per-ten-minutes, or more – misses errors and many intermittent performance issues that will have a long-term negative cost. Good website monitoring services provide monitoring frequencies of at least every five minutes, or faster, such as, one-minute monitoring.
Strike Three? – Network Solutions Outages Continue
Dotcom-Monitor is currently tracking a Network Solutions email deliverability issue due to email blacklisting, as well as a separate Network Solutions domain name server (DNS) issue that occurred earlier on Monday Oct. 22, 2013.
Network Solutions Email Down
Regarding the Network Solutions email outage, a posting on the Network Solutions Facebook page noted “Our Technical Services Team has confirmed spam abuse resulting in blacklisting with Trend Micro, LashBack, SORBS, and Backscatterer. Delisting processes are being implemented, and resolution times will vary from service to service.”
Oct. 17, 2013 – A quick test of Delta Air Lines’ website www.delta.com is confirming reports by the Star Tribune newspaper, CBS News and numerous other media outlets that Delta Airlines users are experiencing issues connecting to the Delta servers.
Delta Website Down
Also, in addition to the Delta website outage, media reports and testing confirms a Delta Air Lines mobile app outage. Delta users attempting to connect to Delta servers are receiving a “Delta website down” type of standard message.
Delta’s website goes down on 10/17/2013
The Delta website for reservations has been down previously with Delta downtime reported on 9/22/2012 as well as in July of 2012.
August 19, 2013- Amazon.com went down around 1:55 pm CDT and is still offline. To test the current status of Amazon from worldwide locations run our free Instant Website Test.
This Amazon outage is affecting more than the Amazon.com homepage, as it’s subsidiary retail sites, such as audible.com, are also unavailable. (Dotcom-Monitor has tested and verified that audible web servers are down, however their media servers appears to be functioning correctly (downloads are still available)). According to Dotcom-Monitor testing – and a variety of media outlets, such as MarketWatch, the Chicago Tribune, The Seattle Times – the Amazon outage was down until approximately 2:33 pm CDT. The outage for the large online retailer comes on the heels of the highly visible NYTimes outage on Wednesday Aug. 14. The NYTimes outage has been described as an “internal issue” however there was some unsubstantiated speculation that a NYTimes DNS outage had occurred. Based on testing during the NYTimes outage, Dotcom-Monitor did not see a DNS issue.
New York Times Website Down
August 14, 2013 – The New York Times online publication NYTimes.com suffered a website outage late Wednesday morning, Aug. 13, 2013. (To instantly test the New York Times website outage status and performance from multiple worldwide locations run our Website Speed Test.) As of 3:30 pm ET Dotcom-Monitor was still showing long load times using non-cache IE 9 browsers from various world wide locations (see below).
According to a variety of news sources, including the Los Angeles Times, Chicago Tribune, NBC News, and CNBC the NYTimes outage started shortly after 11 am ET. The NYTimes website outage reportedly involved a “Service Unavailable” error when attempting to log on to the NYTtimes.com website, as well as mobile applications. A Service Unavailable error, or 503 error, generally means that the web site’s server is not available, usually due to maintenance or server overloading.