April 23, 2013, 4:59 PM CST – Charles Schwab Website Down. At this time, Dotcom-Monitor is tracking a Schwab downtime issue. As of 4:49 PM CST the errors include very long load times from most worldwide monitoring locations, including: Minnesota, New York, London, California, Hong Kong, Montreal, Frankfurt, Colorado, Sydney, Texas, Amsterdam, Tel-Aviv, Amazon East Cloud, Shanghai, Buenos Aries, Amazon Cloud-Japan, and South Africa.
A challenge for monitoring Silverlight is creating browser-driven monitoring scripts that mimic end user actions that won’t break due to the dynamic nature of Silverlight. In fact, many advanced monitoring solutions that use browsers won’t succeed in running a monitoring script through a rich interactive Silverlight application. In order to monitor Silverlight (or any RIA) an additional level of technical sophistication – beyond only a browser-driven monitoring script – is often needed.
Dotcom-Monitor is tracking a Wells Fargo down website based on a consistent failure to connect host issues that began at approximately April 4, 12 PM CST. Dotcom-Monitor has been tracking a history of banking website outages for several months and has provided analysis of banking outages for the financial industry for issues involving recent PNC bank outages, U.S. Bancorp outages, and a previous Wells Fargo outages.
AT&T and GoDaddy’s Domain Name Server (DNS) outages impacted vast areas of the Internet when they hit in 2012, taking down millions of websites. Learn more about the DNS process and take steps to protect your website from potential DNS disasters in 2013.
Website Uptime isn’t a Condition, it’s a Calculation
Central to service level agreement (SLA) reports is the concept of website “uptime.” However, what exactly is uptime? Website uptime, in the recent past was often narrowly defined as the working vs. non-working condition of a web server, ie web server uptime. More recently, we have worked with many organizations that are carefully defining the details of website uptime vs. downtime, by taking into account variables like network uptime, server uptime, web application uptime, or website uptime, has become critical.
On Feb. 13, 11:05 am CST a server hardware issue resulted in a gap in monitoring for approximately seven minutes (11:05 am CST – 11:12 am CST).
Minneapolis, Minnesota – Feb. 5, 2013 – Dotcom-Monitor, (www.Dotcom-Monitor.com), today announces ServerView™ Media Stream Monitoring, a Software-as-a-Service (SaaS)-based media stream monitoring technology for Chrome, Flash, and Windows Media stream formats that monitors performance and availability. ServerView™ Media Stream monitors hundreds of online stream formats and codices from an external “user experience” perspective.
UserView Monitoring video is more than a perceived user experience metric, it is the most direct record of user experience performance in the web application monitoring market today. As a result, time and dollars can be invested targeting optimization efforts that you can see will improve your bottom line.
When web application errors occur, saving time, effectively communicating with your team, and seeing the web application error from the user’s view reduces the impact of the error and provides a more direct view of optimizing web applications for the future.
Webpage speed, as the end-all and be-all of website monitoring performance webmetrics, breaks down when you actually consider the details of your website speed from a user’s view. And by user’s view, we mean website monitoring at the next level – an actual video that your website monitoring solution provides showing your website load in a browser.
User Experience Video: Using Active Website Monitoring Video Capture
Is your website monitoring data so detailed its like watching a user experience video of website monitoring? If not, then its time to look at an industry-first innovation that tells the full story, website monitoring that captures a user experience video – rather than just data – about your website’s performance. See this user’s view yourself, in the aptly named UserView Monitoring.