Downtime events like the Sept 27, 2012, PNC Financial website outage make for compelling headlines, banker headaches, and bank website user annoyances. (To quickly check on your bank’s website uptime status and speed click here). But, is this downtime more than that? Is it another locus-of-control (digital access to money) in the modern age that is spinning out-of-control into an encroaching cyber black hole of economic chaos? Well no, but… downtime and slow downs do have an impact. In fact, the cumulative effect of IT downtime on financial institutions is estimated by the Coleman Parkes Research firm in the hundreds of thousands of dollars per institution per year. The PNC outage, and attendant Wells Fargo outage and US Bank outage events are reportedly due denial of service (DOS) cyber attacks by a group called the Qassam Cyber Fighters. Whatever the goal of this group, to-date the impact is website users are unable to interact with their bank accounts. (Denial of service (DDoS) cyber attacks on banks will likely continue in the future. See our followup post, Bank Cyber Attacks: Responding to future DDoS attacks and website outages.)
The GoDaddy DNS Outage and Paternity Test: Who’s your GoDaddy?
Its another episode of the Maury Povich Paternity Test on DNS Outage TV yesterday. Having just written about a major AT&T DNS outage on Aug. 15, here we are again on Sept 10, 2012 witnessing the GoDaddy DNS outage. Millions of website and email users DNS look-up process is playing out like a Maury Povich TV episode of paternity testing gone wrong. First time visitors to a GoDaddy website type the GoDaddy URL into their browser and the answer from the DNS comes back “This aint your GoDaddy.” Or something like that.
Dealing with DNS outage Denial
Moreover, last month the DNS outage was with AT&T DNS. So, whats a website owner to do now that another “big daddy” DNS provider is exposed (again) as not completely reliable? One option is to switch to another DNS providers and gamble that “this” DNS provider is somehow immune to the vagaries of the Internet. Or, another option is to stop deluding yourself, grow up and do something realistic about the reality that DNS providers – like everything else on the Internet – are not perfect and never will be. Ladies and gentlemen, our completely not bold prediction is – a major DNS outage will happen again soon.